PKC12376 Customer Services Platform
A Contract Award Notice
by PERTH & KINROSS COUNCIL
- Source
- Find a Tender
- Type
- Contract (Supply)
- Duration
- not specified
- Value
- £257K
- Sector
- TECHNOLOGY
- Published
- 04 Dec 2024
- Delivery
- not specified
- Deadline
- n/a
Concepts
Location
Perth
Geochart for 2 buyers and 1 suppliers
2 buyers
- Perth & Kinross Council Perth
1 supplier
- Granicus Firmstep London
Description
Provision of a Customer Services Platform.
Total Quantity or Scope
Procurement of a Customer Services Platform for managing customer services and interactions efficiently.
Award Detail
| 1 | Granicus Firmstep (London)
|
Award Criteria
| PRICE | _ |
CPV Codes
- 48000000 - Software package and information systems
Indicators
- Award on basis of price.
Legal Justification
System used in Council for a number of years and can only be provided by single supplier.
Other Information
(SC Ref:784885)
Reference
- FTS 038993-2024