Managed IT Service Provision

A Contract Award Notice
by WHICKHAM SCHOOL

Source
Find a Tender
Type
Dps (Services)
Duration
6 year (est.)
Value
£515K-£600K
Sector
TECHNOLOGY
Published
04 Dec 2024
Delivery
10 May 2022 to 08 May 2028 (est.)
Deadline
n/a

Concepts

Location

Newcastle upon Tyne

Geochart for 2 buyers and 1 suppliers

2 buyers

1 supplier

Description

To provide Whickham School with outstanding IT service and support, working in collaboration with the Senior Leadership Team to support the strategic and operational aims of the school. We have a significant IT infrastructure supporting a complex web of interrelated software and systems. A key requirement of the required service will be to maintain operational availability of these systems at all times. Good proactive maintenance (housekeeping) needs to be rigorously applied to ensure operational efficiency and resilience. We have a rolling programme of IT hardware equipment replacement which the on-site team would be required to install and configure.

Total Quantity or Scope

Provision of support and maintenance with on-site technical support Provision of ad-hoc specialist technical advice Customer relationship and account management

Award Detail

1 Aspire Technology Solutions (Gateshead)
  • Num offers: 2
  • Value: £514,796

Renewal Options

The Call-Off Contract will cover the period from 1st September 2024 to 31st August 2027 with the option to extend for 1 year plus 1 year (extensions subject to review, incorporating price negotiations and KPI performance.)

Award Criteria

Quality 25.0
Social Value 10.0
PRICE 65.0

CPV Codes

  • 72000000 - IT services: consulting, software development, Internet and support

Indicators

  • Options are available.
  • Award on basis of price.

Other Information

Get Help Buying , provided the procurement support for this tender, using the BWCET Goods & Services DPS

Reference

Domains