Provision of Mobility as a Service (MaaS) solution

A Contract Award Notice
by WEST OF ENGLAND COMBINED AUTHORITY

Source
Find a Tender
Type
Contract (Services)
Duration
1.5 year (est.)
Value
£2M
Sector
TECHNOLOGY
Published
04 Dec 2024
Delivery
To 28 May 2026 (est.)
Deadline
n/a

Concepts

Location

Bristol

Geochart for 2 buyers and 1 suppliers

Description

The West of England Combined Authority (WECA) Future Transport Zone (FTZ) is a £28m innovation programme aiming to improve the integration of public transport across the West of England. Our vision for MaaS is to deliver a regional journey planning, booking, ticketing, payment and information solution covering Bristol, Bath and North East Somerset, South Gloucestershire, and North Somerset.

Total Quantity or Scope

TThe West of England Combined Authority (WECA) Future Transport Zone (FTZ) is a £28m innovation programme aiming to improve the integration of public transport across the West of England. … The selected supplier will work closely with WECA, the local authorities listed above, local transport providers and other key stakeholders to deliver the MaaS solution. Through a collaborative and agile approach, we seek for a minimum-viable product (MVP) to be initially delivered, with additional functionality to be introduced during the life of the project. Key functionality we expect (either at MVP stage or during the life of the project) includes: - Customer facing mobile phone application and website - Multi-modal journey planner - Ticket booking and payment (single operator and multi-modal) - Ability to offer bundled mobility packages and capped ticketing. - Account based payments - The ability to provide mobility credits, rewards and incentives - Technical integration with local transport operators - Web based analytics interface - Customer support desk - Support desk for WECA and transport operators

Award Detail

1 Worldline IT Services (Nottingham)
  • Reference: dn583133
  • Num offers: 4
  • Value: £1,824,415

Award Criteria

Customer Centric thinking 6.0
Customer Journey & accessibility 10.0
MVP Functionality 10.0
MVP Delivery 10.0
MaaS Service & Operations 10.0
Full Product & Future Enhancements 6.0
Working with MSPs 6.0
Customer Payments & MSP settlements 6.0
Collaborative Delivery 6.0
Delivery Team 6.0
Monitoring & Evaluation 4.0
Social Value & Incentivisation 6.0
Testing the Solution 4.0
Data reporting/sharing 4.0
Information and system security 6.0
PRICE 25.0

CPV Codes

  • 72000000 - IT services: consulting, software development, Internet and support
  • 34980000 - Transport tickets
  • 71311200 - Transport systems consultancy services

Indicators

  • Award on basis of price.

Reference

Domains