Provision of a 'Student SuperApp' including design, implementation and support services

A Contract Award Notice
by UNIVERSITY OF SOUTHAMPTON

Source
Find a Tender
Type
Contract (Goods)
Duration
not specified
Value
£1M
Sector
TECHNOLOGY
Published
17 Dec 2024
Delivery
not specified
Deadline
n/a

Concepts

Location

Southampton:

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

MySouthampton is an app designed to meet the needs of (principally) students for 'information and services on the go'. Primarily designed for use on mobile devices, the app also presents on desktop. As part of the University's digital transformation programme, we seek to procure an upgrade/replacement for the current app that will provide users with enhanced features, performance and user experience. The primary user group for the app will be University of Southampton students. We currently have 24,000 students and this number might be expected to grow by 4% a year over the period of the contract, reaching perhaps 28,000 by April 2028. The current MySouthampton app achieved approximately 500,000 menu clicks from users in the month of January 2024. Figures for unique users are not available. The use of the term 'SuperApp' represents a working title and is indicative of our ambition; that the new MySouthampton app should be best-in-class, creating a compelling user experience with features and content to rival the best University student apps currently available. High availability and performance are considered crucial for adoption of the app, and for it to become an indispensable tool for students at the University. The University tendered this opportunity to secure a partner to design, implement and support a student information application.

Award Detail

1 Learningmate Solutions (London)
  • Reference: 040531-2024-1
  • Value: £1,300,000

Award Criteria

Non-functional Requirements: Mandatory Pass/Fail
Functional Requirements 30%
Implementation and Support 25%
Sustainability and Cost Certainty 15%
Cost criterion 30%

CPV Codes

  • 48000000 - Software package and information systems
  • 48190000 - Educational software package
  • 72200000 - Software programming and consultancy services

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. **

Reference

Domains