Customer Satisfaction Tracker

A Contract Award Notice
by OFCOM

Source
Contracts Finder
Type
Contract (Services)
Duration
3 month
Value
£26K
Sector
PROFESSIONAL
Published
18 Dec 2024
Delivery
05 Nov 2024 to 31 Jan 2025
Deadline
05 Nov 2024 00:00

Concepts

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

This awarded contract is for a Customer Satisfaction Tracker that tracks and understands the attitudes of residential consumers and the quality of service they receive for each service they purchase. The Customer Satisfaction Tracker is Ofcom's key data source on levels of overall satisfaction across the communications markets (landline, mobile, fixed broadband and pay TV).

Award Detail

1 Yonder Consulting (London)
  • Value: £25,560

CPV Codes

  • 73110000 - Research services

Indicators

  • Contract is suitable for SMEs.

Reference

Domains