TOM Delivery Partner for CCG (CW95581)

A Contract Award Notice
by H M REVENUE & CUSTOMS

Source
Contracts Finder
Type
Contract (Services)
Duration
2 year
Value
£4M
Sector
BUSINESS
Published
18 Dec 2024
Delivery
22 Jul 2024 to 21 Jul 2026
Deadline
29 Jun 2024 23:00

Concepts

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

Provision of support and design of a Target Operating Model for Customer Care Group incl. governance, process data, technology, people and skills. Wave 1: better use of planning in operations. Wave 2: enabling CCG to have a flexible workforce.

Award Detail

1 Baringa Partners (London)
  • Value: £4,165,000

CPV Codes

  • 79420000 - Management-related services
  • 79930000 - Specialty design services

Other Information

CW95581 CCG TOM Service Contract V2.0 (Redacted).pdf

Reference

Domains