Revenues and Benefits Remote Processing Resources

Concepts

• norwich
• administration services
• council tax support and council tax processes
• remote processing resource
• remote processing resources
• housing benefit
• revenues and benefits remote processing resource
• revenues and benefits remote processing resources
• northgate) revenues & benefits
• the nec (northgate) revenues & benefits platform

Location

Geochart for 1 buyers and 1 suppliers

Norwich City Council

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Leaflet | Map tiles by Stamen Design, under CC BY 3.0. Data by OpenStreetMap, under ODbL.

Description

Revenues and Benefits Remote Processing Resource.

Total Quantity or Scope

The Council requires a single supplier to provide remote processing resource for the completion of Housing Benefit, Council Tax Support and Council Tax processes using the NEC (Northgate) Revenues & Benefits platform and the Civica document management system.

Award Detail

Renewal Options

Initial term is for three years followed by an option to extend for a further year.

Award Criteria

CPV Codes

• 75100000 - Administration services

Indicators

• Options are available.

Legal Justification

Contract is a call-off from G-Cloud 13 Framework Agreement (RM1557.13) - Lot 2: Cloud software framework via Crown Commercial Services (CCS). Available for all public sector organisations. Under the terms of the framework agreement, a Direct Award procedure is permitted to the most suitable supplier on the provision that the authority has followed its own internal governance requirements.

Other Information

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