Contact Centre - Enhanced Software Solution

A Contract Award Notice
by THIRTEEN HOUSING GROUP LIMITED

Source
Contracts Finder
Type
Contract (Services)
Duration
3 year
Value
£239K
Sector
TECHNOLOGY
Published
28 Jan 2025
Delivery
01 Mar 2025 to 29 Feb 2028
Deadline
28 Feb 2025 17:00

Concepts

Location

Geochart for 1 buyers and 1 suppliers
Thirteen Housing Group
Avoira
+−
Leaflet | Map tiles by Stamen Design, under CC BY 3.0. Data by OpenStreetMap, under ODbL.

1 buyer

1 supplier

Description

Upgrading Contact Centre platform that includes automated Quality Assurance capability that moves and supports the Touchpoint management team in ensuring risk and quality are managed accordingly.

Award Detail

1 Avoira (Bury)
  • Value: £239,380

CPV Codes

  • 72000000 - IT services: consulting, software development, Internet and support

Reference

Domains