ICT Support Services for Dales Academies Trust

Concepts

• computer support
• northallerton north yorkshire
• consultancy services
• ict support services
• ict support service
• ict resources
• high quality technical support
• ict
• dales academies trust
• ict support services for dales academies trust

Location

Tees Valley and Durham: Dales Academies Trust C/o Oakbridge Church Of England Primary School, Alvertune Road, Northallerton, North Yorkshire, England, DL6 2GD

Geochart for 1 buyers and 0 suppliers

Dales Academies Trust

+−

Leaflet | Map tiles by Stamen Design, under CC BY 3.0. Data by OpenStreetMap, under ODbL.

Description

Dales Academies Trust are looking to appoint a company to provide an ICT Support Service to all our schools. The Trust is based in Stockton and North Yorkshire and currently has sixteen member schools, with aspirations to grow. This is an invitation to tender for the contract to be the Trust's ICT Support Services provider for a period of 3 years commencing 01 April 2025 to 31 March 2028. There will be the option to extend the contract by an additional 2 years, with mutual agreement from both parties. Dales Academies Trust is looking for a managed service provision which: • Is cost effective and delivers high quality technical support, system management and consultancy for a predictable, fixed annual cost • Is easy to manage both commercially and operationally and provides the Trust with a single point of contact for all ICT related issues moving forward across all school sites • Gives staff and pupils confidence when using ICT resources and when contacting the company to get help and resolution to problems • Is flexible, proactive and can enhance the ICT provision in each school • Supports a technical infrastructure that is secure and not open to misuse or malicious attack. • Ensures that the Trust meets required online safety technical requirements and any other relevant body online safety policy/guidance. • Is able to adapt to the changing IT landscape throughout the life of the contract The successful bidder will be expected to manage the complete IT lifecycle of the Trust from initial advice and installation, ensuring all IT policies are met, and through to the day-to-day support and management.

Total Quantity or Scope

Please refer to tender specification for full details.

Renewal Options

This is an invitation to tender for the contract to be the Trust's ICT Support Services provider for a period of 3 years commencing 01 April 2025 to 31 March 2028. There will be the option to extend the contract by an additional 2 years, with mutual agreement from both parties.

CPV Codes

• 72600000 - Computer support and consultancy services
• 72000000 - IT services: consulting, software development, Internet and support

Indicators

• Variant bids may be considered.
• This is a one-off contract (no recurrence)
• Renewals are available.
• Professional qualifications are sought.
• Staff qualifications are relevant.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. **