West Yorkshire Transport Insights Survey

Concepts

• telephone survey
• leeds
• survey services
• customer survey
• customer satisfaction survey
• west yorkshire transport
• west yorkshire residents
• west yorkshire
• various transport modes
• insights survey

Location

West Yorkshire:

Geochart for 1 buyers and 0 suppliers

West Yorkshire Combined Authority

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Leaflet | Map tiles by Stamen Design, under CC BY 3.0. Data by OpenStreetMap, under ODbL.

Description

The West Yorkshire Combined Authority (“Authority”) requires an organisation to undertake telephone surveys as part of the Transport Insights Survey. These surveys must be conducted with a representative sample of West Yorkshire residents. Although operation data provides information on various transport modes in West Yorkshire, the Transport Insights Survey is required to understand the impact of the existing transport modes on West Yorkshire residents’ travel choices. Understanding and tracking people’s perceptions of public transport via the survey will help the authority to better understand and plan for the changes in travel patterns.

CPV Codes

• 79311210 - Telephone survey services
• 79311000 - Survey services
• 79342310 - Customer survey services
• 79342311 - Customer satisfaction survey

Indicators

• This is a one-off contract (no recurrence)
• Renewals are not available.

Other Information

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