Substance Misuse Telephone Helpline

2. Additional information

'This This is a Provider Selection Regime (PSR) intention to confirmation of contract award notice. The awarding of this This contract is subject to has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to decision makers by 17 February 2025. This contract has not yet formally now been awarded; this notice serves as an intention to formally awarded using direct award under the PSR.' Written representations should be sent to heather.ryder@surreycc.gov.uk process C.' The award decision-makers were: Heather Ryder You must confirm the following: - SCC, Senior Public Health Lead; Camilla Edmiston date of contract award 18 February 2025 - Woking Borough Council, Community Safety Policy Officer; Sarah Haywood Contract Start Date: 1 March 2025 - Surrey Office of the Police and Crime Commissioner, Serious Violence Programme Lead Through the assessment of their submission, the provider meets each of the key criteria listed as part of the PSR process. Contract End Date: 31 March 2030 Stand out points include: 1. Quality / innovation - the service is developing to respond to the need of the population, through the existing telephone platform but also developing the sms system and online presence. 2. Value - due to the model of provision, the return on investment ratio for the service is high for this service; the cost to run is minimal yet is available to the entire adult population of Surrey. 3. Integration, collaboration and service sustainability - the service works collaboratively within the substance misuse system and wider health and social care partnerships, with well defined signposting opportunities. 4. Improving access, reducing health inequalities and facilitating choice - the service offers a range of contact points, including a 24/7 option. As well as substance misuse, the volunteer call handlers provide information, advice and signposting for a range of health and social care-related services. 5. Social value - the service uses local volunteers, including those with lived experience, to operate the service. The commitment to offer opportunities to those with lived experience is well recognised within the submission. Contract Value: £187,899