Defence IT Service Desk RFI

A Prior Information Notice
by MINISTRY OF DEFENCE

Source
Find a Tender
Type
Contract (Services)
Duration
5 year
Value
£0-£140M
Sector
TECHNOLOGY
Published
20 Mar 2025
Delivery
10 Jun 2027 to 09 Jun 2032
Deadline
n/a

Concepts

Location

Geochart for 1 buyers and 0 suppliers
MOD
+−
Leaflet | Map tiles by Stamen Design, under CC BY 3.0. Data by OpenStreetMap, under ODbL.

1 buyer

Description

The current Defence IT Service Desk contract provides IT Service Desk services (described below) to circa 220,000 Authority users within the Official and Secret domains expires in June 2027. The Authority is looking to procure a new Defence IT Service Desk capability to provide continuity of these critical IT support services for Defence users from this date.

CPV Codes

  • 72222300 - Information technology services
  • 72253100 - Helpdesk services
  • 72253200 - Systems support services
  • 79512000 - Call centre

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. **

Reference

Domains