Insight Framework for Customer Intelligent and Strategic Insight

A Tender Notice
by ORDNANCE SURVEY LIMITED

Source
Find a Tender
Type
Framework (Services)
Duration
3 year
Value
£750K
Sector
PROFESSIONAL
Published
25 Mar 2025
Delivery
17 Jun 2025 to 16 Jun 2028
Deadline
21 Apr 2025 12:00

Concepts

Location

Geochart for 1 buyers and 0 suppliers

1 buyer

Description

Ad hoc services for insight companies to manage the fast-paced pieces of work for Customer intelligence

Lot Division

1 Strategic, Business and Government Insights
  • Value: £450K

LOT 1 covers strategic research with outdoor active consumers in Great Britain; to help identify new market, product or customer opportunities AND tactical and strategic research with businesses (Partners and commercial organisations) and Public Sector organisations. Please see Appendix 1 lot 1 specification for full details.

2 Leisure Customer Insights
  • Value: £300K

LOT 2 covers tactical research with outdoor active consumers in Great Britain; to improve the customers experience, increase customer understanding, grow the user base for existing product types and enhance or improve existing products.

Renewal Options

12 month potential extension at discretion of OS

Award Criteria

Simple description Full details of award criteria can be found in the Instructions for Tendering Document

CPV Codes

  • 79342311 - Customer satisfaction survey
  • 73110000 - Research services

Indicators

  • This is a recurring contract.
  • Renewals are available.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. **

Reference

Domains