Provision of Victim Satisfaction Surveys, Public Confidence Surveys & Associated Services - AWARD

Concepts

• survey services
• warwickshire
• survey conduction
• survey design
• telephone survey
• customer satisfaction survey
• public opinion polling
• survey analysis
• customer survey
• engagement surveys

Location

Description

The Police & Crime Commissioner for Warwickshire on behalf of Warwickshire Police has awarded a contract for the provision for monthly victim satisfaction surveys through data shared plus public confidence and engagement surveys as required. The contract was a below threshold open procurement under the Public Contracts Regulations 2015. The contract is for an initial period of 3 years with options to extend for a further 2 x 12 months. Estimated contract value for the initial term is GBP £170,940.

Award Detail

CPV Codes

• 79311000 - Survey services
• 79311200 - Survey conduction services
• 79311100 - Survey design services
• 79311210 - Telephone survey services
• 79310000 - Market research services
• 79342311 - Customer satisfaction survey
• 79300000 - Market and economic research; polling and statistics
• 79320000 - Public-opinion polling services
• 79311300 - Survey analysis services
• 79342310 - Customer survey services

Indicators

• Contract is suitable for SMEs.
• Contract is suitable for VCOs.