Oracle Legacy Products Support

Concepts

• system and support
• glasgow
• scottish water
• oracle legacy products support
• oracle
• large ula support agreement
• significant number of legacy products
• support services
• oracle legacy products
• high quality support service

Location

SCOTLAND

Description

Scottish Water currently has a large ULA Support agreement with Oracle that provides support and maintenance services on a significant number of legacy products within our on-premise IT estate. Scottish Water have recently completed a Technology Refresh programme that has de-risked our IT estate and upgraded many of our core business applications to new solutions in the cloud. Due to this Scottish Water no longer require support for the majority our Oracle legacy products. However Scottish Water does require support and maintenance for a small number of legacy products that we need to maintain until the remainder of our IT estate is upgraded. Scottish Water is looking to procure a new support and maintenance service for the remaining legacy products which include but are not limited to WebLogic and OBIEE. Depending on the progress of ongoing projects, Scottish Water may also require support and maintenance services for Oracle on-premise databases, Peoplesoft HCM, SOA and BPM.

Total Quantity or Scope

Scottish Water is looking for a high quality support service that will deliver excellent customer experience and ensure that the remaining legacy products can operate effectively and efficiently until Scottish Water are able to replace or upgrade the applications using these products during our next regulatory period which begins in April 2021. Scottish Water are looking for the support service to be delivered by a vendor that can demonstrate a proven track record supporting Oracle legacy products with no or minimal business disruption. The successful bidder will need to collaborate with Scottish Water’s Digital Partners Capgemini, Atos and Fujitsu to deliver the support services.

Renewal Options

2 x 1 year extension options

CPV Codes

• 72250000 - System and support services

Indicators

• Bids should cover the whole contract.
• Renewals are available.
• Financial restrictions apply.
• Performance considerations apply.
• Award on basis of price and quality.

Other Information

The Tender documents can also be accessed by logging in through the Scottish Water Delta e-sourcing webpage https://scottishwater.delta-esourcing.com/ and through the response manager section using the following access code. Tender Access Code: C34H4W4UZ6 Scottish Water will not accept the ESPD. We will only accept a completed Scottish Water PQQ document. This Notice does not preclude Scottish Water from issuing other notices for specific requirements. Responses to the FTS Notice will be evaluated and only successful applicants following PQQ evaluation will be invited to submit a tender. Scottish Water reserves the right to divide the scope of the contract into lots at tender and contract award stages as it deems appropriate. Applicants who fail to supply all of the information requested in response to this Notice or any resulting tender exercise may risk elimination For more information about this opportunity, please visit the Delta eSourcing portal at: https://scottishwater.delta-esourcing.com/tenders/UK-UK-Glasgow:-System-and-supp... To respond to this opportunity, please click here: https://scottishwater.delta-esourcing.com/respond/C34H4W4UZ6 GO Reference: GO-2021111-PRO-17624343