Contact Centre Solution

A Contract Award Notice
by BOURNEMOUTH CHRISTCHURCH AND POOLE COUNCIL

Source
Contracts Finder
Type
Contract (Products)
Duration
3 year
Value
£422K-£703K
Sector
TECHNOLOGY
Published
26 Jan 2021
Delivery
27 Dec 2020 to 26 Dec 2023
Deadline
30 Sep 2020 14:00

Concepts

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

The Council has awarded a contract for a Contact Centre Solution for BCP Council's Customer Services Unit. The contract starts on 27 December 2020 and ends on 26 December 2023 with the option to extend annually for a further two years. Therefore, if all extensions were taken the full length of the contract would be for five years.

Award Detail

1 Transparity Solutions (Wimborne)
  • Value: £422,061

CPV Codes

  • 72600000 - Computer support and consultancy services
  • 48600000 - Database and operating software package
  • 48200000 - Networking, Internet and intranet software package
  • 48500000 - Communication and multimedia software package
  • 72220000 - Systems and technical consultancy services
  • 72266000 - Software consultancy services

Indicators

  • Contract is suitable for SMEs.

Other Information

This contract was awarded through Waiver W00567.

Reference

Domains