Provision of Software and Hardware Managed Services

Concepts

• information technology
• police ict company
• single provider framework agreement
• available services
• provision of software and hardware managed services
• provision of software
• provision of a managed it service
• hardware
• provisions of software
• software package

Location

London

Description

The Police ICT Company has established a single provider framework agreement for the provisions of Software and Hardware Managed Services with Risual Ltd. This will be for a period of 4 years (with an initial term of 3 years and the option for the Police ICT Company, acting in its sole discretion, to extend for a further 1 year). The framework agreement will be the overarching agreement between the Company and the successful provider, Risual Ltd, and which describes the available services, deliverables and goods which the customer and customer may order under a call off contract. The framework agreement will be available for use by the Company and other contracting bodies as listed.

Total Quantity or Scope

The Company requires a provider for the provision of a managed IT service to support its operations and that of the agencies that the Company also supports. The existing contract for the service expires on 1 April 2021. There will be a transition period where the newly appointment provider will be required to work with the incumbent provider, to ensure a smooth transition, so minimising the disruption to the users and the Company.

Award Detail

Award Criteria

CPV Codes

• 72000000 - IT services: consulting, software development, Internet and support
• 30000000 - Office and computing machinery, equipment and supplies except furniture and software packages
• 32000000 - Radio, television, communication, telecommunication and related equipment
• 32400000 - Networks
• 32500000 - Telecommunications equipment and supplies
• 48000000 - Software package and information systems
• 48100000 - Industry specific software package
• 48200000 - Networking, Internet and intranet software package
• 48300000 - Document creation, drawing, imaging, scheduling and productivity software package
• 48400000 - Business transaction and personal business software package
• 48500000 - Communication and multimedia software package
• 48600000 - Database and operating software package
• 48700000 - Software package utilities
• 48800000 - Information systems and servers
• 48900000 - Miscellaneous software package and computer systems
• 50000000 - Repair and maintenance services
• 50300000 - Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment
• 51000000 - Installation services (except software)
• 51600000 - Installation services of computers and office equipment
• 72100000 - Hardware consultancy services
• 72200000 - Software programming and consultancy services
• 72500000 - Computer-related services
• 72600000 - Computer support and consultancy services
• 72700000 - Computer network services
• 72800000 - Computer audit and testing services
• 72900000 - Computer back-up and catalogue conversion services
• 72300000 - Data services
• 72400000 - Internet services
• 30200000 - Computer equipment and supplies

Indicators

• Award on basis of price and quality.

Other Information

The framework is open to a wide range of policing bodies, law enforcement agencies and other Bluelight Services. A full list is set out within the ITT documentation. The Company is procuring a framework agreement which is open for itself and all policing bodies and law enforcement agencies to use. Call-off contracts may be awarded at any time during the remainder of the term of the framework agreement, subject to the provisions regarding the term of call-off contracts as set out in the framework agreement and template call-off contract (including, without limitation, that any other customer’s call-off contract must be co-terminous with that of the Company). The Company will operate as agent for other customers in managing their call-off contracts, to ensure streamlined service delivery. Further details are included in the framework agreement and template call-off contract. The estimated value of the framework described in this OJEU notice is £6million. This is on the assumption that a number of call-off contracts, in addition to the Company’s own contract, are awarded. The Company estimates the value of its own contract (assuming that all five years of the call-off contract term are utilised) to be GBP 2 — GBP 3 million. For the avoidance of doubt, the Company gives no warranty or representation as to the value of any call-off contract, or the number of call-off contracts, if any, which may be awarded.