Contract for the Provision of an Access Control system upgrade including maintenance and associated services at V&A sites

A Contract Award Notice

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Contract (Supply)
4 year (est.)
10 Mar 2021
To 15 Mar 2025 (est.)




Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier


The Victoria & Albert (V&A) Museum is planning to replace key components of its Access Control System (ACS) which is currently installed within its South Kensington site in London. The existing system also interfaces with other remote V&A sites. The small amount of equipment installed in these locations will also need to be interconnected via the organisation's data network. The Access Control System upgrade project will primarily involve the replacement of the software application, door controllers and input/output controllers. All ancillary equipment, including power supplies, are to be retained. The project will require very careful planning, high-quality Project Management and a flexible and adaptable approach given the challenges associated with installation works within a public, Grade 1 listed building.

Total Quantity or Scope

PLEASE NOTE THIS IS A NOTICE TO PUBLICISE AN AWARD OF CONTRACT AND NOT A NEW CONTRACT OPPORTUNITY. THIS CONTRACT HAS BEEN AWARDED TO ATEC SECURITY LTD AS DETAILED BELOW. PLEASE DO NOT RESPOND TO THIS NOTICE. The following is required under this contract: - Perform a preliminary site survey to assess the site conditions - Clearly confirm within their proposal what is included and what needs to be performed by other vendors in advance of commencing the project - Undertake the system upgrade as described within the tender pack - Integrate other existing systems and inputs/outputs on-site and at other V&A locations - Attend all project status meetings set out by the V&A project management team - Produce project update reports at a frequency defined by the V&A project manager - Prepare installation drawings that define the position of all equipment, system schematic diagrams, all wiring diagrams in accordance with the design approved by the V&A and ‘as installed’ drawings (PDF and .dwg) that accurately reflect all equipment installed - Perform a functional test of all new and associated equipment and a full system software test to demonstrate 100% system operation and compliance with the Technical Specification and other tender pack information at the handover stage with the Project Manager and V&A local representative - Update the Asset Register with all new equipment defining equipment part numbers, and where applicable, Firmware/Software Versions and warranty end dates - Issue comprehensive ‘as-installed’ drawings (PDF and .dwg) along with suitable Operating and Maintenance Manuals - Allow for three sessions of on-site system training to cover basic and advanced user levels,including a troubleshooting guide for general system issues and for the database enablement of the software - Address any snagging items prior to project completion - Comply with all national, local and statutory regulations and standards for installation of access control and intrusion alarm systems. If the local statutory regulations require the use of equipment other than the V&A standard equipment, the SI is requested to highlight these differences in communication with the Project Manager. - Provide four years of maintenance, support and related services

Award Detail

1 Atec Security (Wolverhampton)
  • Num offers: 4
  • Value: £139,054
  • Contractor is an SME.

Renewal Options

The contract shall be for one year of maintenance with the option to extend for any number of periods up to a total of four years. The contract shall have the option to roll out the system and related services/hardware to other V&A sites.

Award Criteria

Quality as broken down in the specification (too complex to state here) 40.0

CPV Codes

  • 48730000 - Security software package
  • 50610000 - Repair and maintenance services of security equipment
  • 45222300 - Engineering work for security installations
  • 35121000 - Security equipment


  • Options are available.
  • Award on basis of price.

Other Information

The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement. To view this notice, please click here: GO Reference: GO-2021310-PRO-17909105