NAC/5057 Housing Advice, Advocacy and Education Service

Concepts

• advocacy and education service
• social work
• irvine
• north ayrshire council
• housing services homeless advice team
• education service
• housing advice
• house advice service
• community and personal services
• information service

Location

Geochart for 1 buyers and 0 suppliers

North Ayrshire Council

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Leaflet | Map tiles by Stamen Design, under CC BY 3.0. Data by OpenStreetMap, under ODbL.

Description

North Ayrshire Council (the Council) provides advice and information to prevent homelessness and to assist homeless households to understand their rights, by providing an accredited in-house advice service within the Housing Services Homeless Advice Team (HAT). This free advice service is available to anyone over the age of 16 and is tailored to meet to individual needs and circumstances. Delivery of an independent advice, advocacy and information service across North Ayrshire will enhance the existing in-house provision and ensure the Council meets its statutory obligations. There is likely to be an increasing need for advocacy as indicated by an aging population and levels of deprivation. As part of the latest Homelessness and Rough Sleeping Action Group (HARSAG) recommendations, during the current coronavirus pandemic the service should ensure communication is accessible to everyone to obtain advocacy. The Council requires to contract a Service which can provide independent advice, advocacy and information provision for households at risk of homelessness. The Service Provider must also advocate on behalf of homeless people throughout the homelessness process, assisting them to enforce their statutory rights. As homelessness is not only a housing issue, we are looking for the Service Provider to adopt a pro-active approach to preventing homelessness. The Council therefore requires the Provider of this Service to develop and deliver educational packages for the 9 secondary schools within North Ayrshire in addition to youth groups and colleges, to support the commitment of the Council to prevent youth homelessness and raise the awareness of the reality of homelessness and to address the increase in homeless presentations from young people to prevent future homelessness from this group.

Renewal Options

There is the option to extend by up to 24 months. Extensions will be at the sole discretion of NAC and subject to satisfactory performance and funding.

Award Criteria

CPV Codes

• 98000000 - Other community, social and personal services

Indicators

• This is a one-off contract (no recurrence)
• Renewals are available.
• Financial restrictions apply.
• Professional qualifications are sought.
• Technical restrictions apply.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** Lots are not being used for this tender for the reason(s) stated below: Nature of the contract not suitable for lots. Quality Management Procedures 1. The bidder must hold a UKAS (or equivalent) accredited independent third-party certificate of compliance in accordance with BS EN ISO 9001 (or equivalent) or a documented policy regarding quality management, see attachment at ESPD question 4D.1. Health and Safety Procedures 1. The bidder must hold a UKAS (or equivalent) accredited independent third-party certificate of compliance in accordance with BS OHSAS 18001 (or equivalent) or have, within the last 12 months, successfully met the assessment requirements of a construction-related scheme in registered membership of the Safety Schemes in Procurement (SSIP) forum or the bidder must have a regularly reviewed and documented policy for Health and Safety management, see attachment at ESPD question 4D.1. The buyer is using PCS-Tender to conduct this ITT exercise. The Project code is 17967 . For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343 Community benefits are included in this requirement. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2361 A summary of the expected community benefits has been provided as follows: Community benefits will be requested on a voluntary / minimum requirement basis for: Community and Education Initiatives (SC Ref:647592)