Integrated Housing Management System

A Contract Award Notice
by WEST KENT HOUSING ASSOCIATION LTD

Source
OJEU
Type
Contract (Services)
Duration
7 year (est.)
Value
£1M
Sector
TECHNOLOGY
Published
09 Apr 2021
Delivery
To 08 Apr 2028 (est.)
Deadline
n/a

Concepts

Location

Sevenoaks

Geochart for 2 buyers and 1 suppliers

2 buyers

1 supplier

Description

Provision of a cloud hosted housing management system.

Total Quantity or Scope

Provision of a cloud hosted integrated housing management system to include all aspects of tenancy management, support services, void management, onboarding process for new customers, asset management, property maintenance and customer relationship management. The solution is to include mobile working capabilities including an ability to work offline when needed. Although a fully functional system is required immediately, it is expected that the solution will be continuing to develop to meet future expectations and to utilise new innovations including smart technologies within homes and AI. Full details of the requirements are contained within the tender documents. The solution is to include open APIs to enable integration with other solutions (internal systems and third party solutions), workflow functionality and easy to use report writing functionality.

Award Detail

1 Civica (Dudley)
  • Num offers: 8
  • Value: £1,053,887

Award Criteria

Quality 70.0
PRICE 30.0

CPV Codes

  • 72260000 - Software-related services

Indicators

  • Award on basis of price and quality.

Other Information

(MT Ref:222463)

Reference

Domains