Framework Agreement for Patient and Healthcare Communications & Related IT Services

A Contract Award Notice
by NHS COMMERCIAL SOLUTIONS

Source
Find a Tender
Type
Framework (Services)
Duration
4 year (est.)
Value
£705M
Sector
TECHNOLOGY
Published
05 May 2021
Delivery
To 05 May 2025 (est.)
Deadline
n/a

Concepts

Location

United Kingdom:

Geochart for 1 buyers and 38 suppliers

1 buyer

15 suppliers

Description

The aim of this procurement was to appoint a number of suppliers who specialise in patient and healthcare communications and related IT services to a framework agreement for the NHS and, potentially, other public sector organisations. The authority recognises that the expertise required will exist both nationally and at a local level and aims to be as inclusive as is practicable in order that the awarding authority has the most appropriate resource available.

Lot Division

1 Patient Messaging Services

Patient Messaging Services will provide Contracting Authorities with a means of sending 2-way messages for appointment reminders and medical test results. The service will include but not be limited to Voice calls; Mobile data connectivity; Mobile e-mail; Mobile data applications; Mobile Device Management; Video services including the administration of mobile devices, such as smartphones, tablets and laptops when linked to the corporate network.
2 Medical Messaging Application (Pager Replacement)

Medical Messaging Application (Pager Replacement) is a service that helps Contracting Authorities replaces their existing pagers and replace them with a secure platform that will allow healthcare professionals to communicate with each other via mobile devices, or via a desktop-based application. The service includes but is not limited to – Voice calls; SMS; Voicemail services; Mobile data connectivity; Mobile e-mail services; Mobile data applications; Mobile Devices Management; including the administration of mobile devices; such as smartphones, tablets and laptops when linked to corporate network.
3 Kiosk Display (Digital Signage)

Kiosk Display (Digital Signage) is a service that allows Contracting Authorities to be able to purchase a secured on-site platform to display or projection relevant and approved information from the Trusts/Hospitals for the use of all users including Patients, Staff and Visitors.
4 Patient Check-In Management System

Patient Check-In Management Systems is a service that Contracting Authorities can use to provide a secured platform for all patients to confirm their check-in for all pre-booked appointments engagements. This service is easy to understand and can communicate securely with other software used by the Contracting Authority.
5 Patient-Friendly App Development

Patient-Friendly App Development service will allow a Contracting Authority to develop patient-friendly mobile applications that will be compatible with multi-platforms such as Windows, iOS, Android and Kindle
6 Video Conferencing System

The Video Conferencing System service will provides state-of the art video conferencing system for in-patients, out-patients, administrative and clinical services. The video conferencing system should be easy to understand, navigate and used by Patients irrespective of age, gender and ability/disability and compatible with existing telecommunication applications.
7 Bespoke Services

Bespoke services is a multi-functional lot that may comprise any of the services in Lot 1, Lot 2, Lot 3, Lot 4, Lot 5, and Lot 7 or as may be specified by a Client (i.e. a customer organisation which may be an NHS Trust, individual clinic, GP surgery or any other user of the framework agreement).

Award Detail

1 BTS Holdings (Wallington)
  • Patient Messaging Services
  • Reference: 009775-2021-ojeu: 2020/s 145-358199 ref: 4909-3327-1
  • Value: £705,000,000 [share]
  • Awarded to group of suppliers.
2 Icnh (Windsor)
  • Patient Messaging Services
  • Reference: 009775-2021-ojeu: 2020/s 145-358199 ref: 4909-3327-1
  • Value: £705,000,000 [share]
  • Awarded to group of suppliers.
3 Healthcare Communications (Macclesfield)
  • Patient Messaging Services
  • Reference: 009775-2021-ojeu: 2020/s 145-358199 ref: 4909-3327-1
  • Value: £705,000,000 [share]
  • Awarded to group of suppliers.
4 Insight Direct (Sheffield)
  • Patient Messaging Services
  • Reference: 009775-2021-ojeu: 2020/s 145-358199 ref: 4909-3327-1
  • Value: £705,000,000 [share]
  • Awarded to group of suppliers.
5 Netcall Technology (Bedford)
  • Patient Messaging Services
  • Reference: 009775-2021-ojeu: 2020/s 145-358199 ref: 4909-3327-1
  • Value: £705,000,000 [share]
  • Awarded to group of suppliers.
6 Barrier Networks (Glasgow)
  • Medical Messaging Application (Pager Replacement)
  • Reference: 009775-2021-ojeu: 2020/s 145-358199 ref: 4909-3327-2
  • Value: £705,000,000 [share]
  • Awarded to group of suppliers.
7 BTS Holdings (Wallington)
  • Medical Messaging Application (Pager Replacement)
  • Reference: 009775-2021-ojeu: 2020/s 145-358199 ref: 4909-3327-2
  • Value: £705,000,000 [share]
  • Awarded to group of suppliers.
8 Hill Rom (Ashby de La Zouch)
  • Medical Messaging Application (Pager Replacement)
  • Reference: 009775-2021-ojeu: 2020/s 145-358199 ref: 4909-3327-2
  • Value: £705,000,000 [share]
  • Awarded to group of suppliers.
9 Insight Direct (Sheffield)
  • Medical Messaging Application (Pager Replacement)
  • Reference: 009775-2021-ojeu: 2020/s 145-358199 ref: 4909-3327-2
  • Value: £705,000,000 [share]
  • Awarded to group of suppliers.
10 Multitone Electronics (Basingstoke)
  • Medical Messaging Application (Pager Replacement)
  • Reference: 009775-2021-ojeu: 2020/s 145-358199 ref: 4909-3327-2
  • Value: £705,000,000 [share]
  • Awarded to group of suppliers.
11 Netcall Technology (Bedford)
  • Medical Messaging Application (Pager Replacement)
  • Reference: 009775-2021-ojeu: 2020/s 145-358199 ref: 4909-3327-2
  • Value: £705,000,000 [share]
  • Awarded to group of suppliers.
12 Stanley Security Solutions (Swindon)
  • Medical Messaging Application (Pager Replacement)
  • Reference: 009775-2021-ojeu: 2020/s 145-358199 ref: 4909-3327-2
  • Value: £705,000,000 [share]
  • Awarded to group of suppliers.
13 Zivver (None)
  • Medical Messaging Application (Pager Replacement)
  • Reference: 009775-2021-ojeu: 2020/s 145-358199 ref: 4909-3327-2
  • Value: £705,000,000 [share]
  • Awarded to group of suppliers.
14 Softcat (Buckinghamshire)
  • Medical Messaging Application (Pager Replacement)
  • Reference: 009775-2021-ojeu: 2020/s 145-358199 ref: 4909-3327-2
  • Value: £705,000,000 [share]
  • Awarded to group of suppliers.
15 Exponential E (London)
  • Kiosk Display (Digital Signage)
  • Reference: 009775-2021-ojeu: 2020/s 145-358199 ref: 4909-3327-3
  • Value: £705,000,000 [share]
  • Awarded to group of suppliers.
16 Hospital Services (Belfast)
  • Kiosk Display (Digital Signage)
  • Reference: 009775-2021-ojeu: 2020/s 145-358199 ref: 4909-3327-3
  • Value: £705,000,000 [share]
  • Awarded to group of suppliers.
17 Insight Direct (Sheffield)
  • Kiosk Display (Digital Signage)
  • Reference: 009775-2021-ojeu: 2020/s 145-358199 ref: 4909-3327-3
  • Value: £705,000,000 [share]
  • Awarded to group of suppliers.
18 BTS Holdings (Wallington)
  • Patient Check-In Management System
  • Reference: 009775-2021-ojeu: 2020/s 145-358199 ref: 4909-332-4
  • Value: £705,000,000 [share]
  • Awarded to group of suppliers.
19 Hospital Services (Belfast)
  • Patient Check-In Management System
  • Reference: 009775-2021-ojeu: 2020/s 145-358199 ref: 4909-332-4
  • Value: £705,000,000 [share]
  • Awarded to group of suppliers.
20 Insight Direct (Sheffield)
  • Patient Check-In Management System
  • Reference: 009775-2021-ojeu: 2020/s 145-358199 ref: 4909-332-4
  • Value: £705,000,000 [share]
  • Awarded to group of suppliers.
21 Intouch with Health (Cirencester)
  • Patient Check-In Management System
  • Reference: 009775-2021-ojeu: 2020/s 145-358199 ref: 4909-332-4
  • Value: £705,000,000 [share]
  • Awarded to group of suppliers.
22 Netcall Technology (Bedford)
  • Patient Check-In Management System
  • Reference: 009775-2021-ojeu: 2020/s 145-358199 ref: 4909-332-4
  • Value: £705,000,000 [share]
  • Awarded to group of suppliers.
23 BTS Holdings (Wallington)
  • Apps Development Services
  • Reference: 009775-2021-ojeu: 2020/s 145-358199 ref: 4909-332-5
  • Value: £705,000,000 [share]
  • Awarded to group of suppliers.
24 Exponential E (London)
  • Apps Development Services
  • Reference: 009775-2021-ojeu: 2020/s 145-358199 ref: 4909-332-5
  • Value: £705,000,000 [share]
  • Awarded to group of suppliers.
25 Hospital Services (Belfast)
  • Apps Development Services
  • Reference: 009775-2021-ojeu: 2020/s 145-358199 ref: 4909-332-5
  • Value: £705,000,000 [share]
  • Awarded to group of suppliers.
26 Insight Direct (Sheffield)
  • Apps Development Services
  • Reference: 009775-2021-ojeu: 2020/s 145-358199 ref: 4909-332-5
  • Value: £705,000,000 [share]
  • Awarded to group of suppliers.
27 Netcall Technology (Bedford)
  • Apps Development Services
  • Reference: 009775-2021-ojeu: 2020/s 145-358199 ref: 4909-332-5
  • Value: £705,000,000 [share]
  • Awarded to group of suppliers.
28 Barrier Networks (Glasgow)
  • Video Conferencing System
  • Reference: 009775-2021-ojeu: 2020/s 145-358199 ref: 4909-332-6
  • Value: £705,000,000 [share]
  • Awarded to group of suppliers.
29 Hospital Services (Belfast)
  • Video Conferencing System
  • Reference: 009775-2021-ojeu: 2020/s 145-358199 ref: 4909-332-6
  • Value: £705,000,000 [share]
  • Awarded to group of suppliers.
30 Insight Direct (Sheffield)
  • Video Conferencing System
  • Reference: 009775-2021-ojeu: 2020/s 145-358199 ref: 4909-332-6
  • Value: £705,000,000 [share]
  • Awarded to group of suppliers.
31 Visionable (London)
  • Video Conferencing System
  • Reference: 009775-2021-ojeu: 2020/s 145-358199 ref: 4909-332-6
  • Value: £705,000,000 [share]
  • Awarded to group of suppliers.
32 Zivver (None)
  • Video Conferencing System
  • Reference: 009775-2021-ojeu: 2020/s 145-358199 ref: 4909-332-6
  • Value: £705,000,000 [share]
  • Awarded to group of suppliers.
33 Barrier Networks (Glasgow)
  • Bespoke Services
  • Reference: 009775-2021-ojeu: 2020/s 145-358199 ref: 4909-332-7
  • Value: £705,000,000 [share]
  • Awarded to group of suppliers.
34 BTS Holdings (Wallington)
  • Bespoke Services
  • Reference: 009775-2021-ojeu: 2020/s 145-358199 ref: 4909-332-7
  • Value: £705,000,000 [share]
  • Awarded to group of suppliers.
35 Exponential E (London)
  • Bespoke Services
  • Reference: 009775-2021-ojeu: 2020/s 145-358199 ref: 4909-332-7
  • Value: £705,000,000 [share]
  • Awarded to group of suppliers.
36 Hospital Services (Belfast)
  • Bespoke Services
  • Reference: 009775-2021-ojeu: 2020/s 145-358199 ref: 4909-332-7
  • Value: £705,000,000 [share]
  • Awarded to group of suppliers.
37 Insight Direct (Sheffield)
  • Bespoke Services
  • Reference: 009775-2021-ojeu: 2020/s 145-358199 ref: 4909-332-7
  • Value: £705,000,000 [share]
  • Awarded to group of suppliers.
38 Netcall Technology (Bedford)
  • Bespoke Services
  • Reference: 009775-2021-ojeu: 2020/s 145-358199 ref: 4909-332-7
  • Value: £705,000,000 [share]
  • Awarded to group of suppliers.

Award Criteria

as per evaluation criteria published in the tender documents 100
as per evaluation criteria published in the tender documents 0

CPV Codes

  • 72000000 - IT services: consulting, software development, Internet and support
  • 48512000 - Interactive voice response software package
  • 48515000 - Video conferencing software package
  • 64200000 - Telecommunications services
  • 64210000 - Telephone and data transmission services
  • 64216120 - Electronic mail services
  • 79512000 - Call centre
  • 32000000 - Radio, television, communication, telecommunication and related equipment
  • 32320000 - Television and audio-visual equipment
  • 32510000 - Wireless telecommunications system
  • 48000000 - Software package and information systems
  • 64216100 - Electronic message services
  • 72230000 - Custom software development services
  • 72400000 - Internet services
  • 30200000 - Computer equipment and supplies
  • 30231300 - Display screens
  • 31682230 - Graphic display panels
  • 39133000 - Display units
  • 72300000 - Data services
  • 48983000 - Development software package
  • 72260000 - Software-related services
  • 32232000 - Video-conferencing equipment
  • 72212515 - Video conferencing software development services
  • 03000000 - Agricultural, farming, fishing, forestry and related products

Indicators

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. **

Reference

Domains