Total Language Solutions ('TLS'): Interpretation, Translation and Transcription Services

A Contract Award Notice
by HEALTHTRUST EUROPE LLP (HTE) ACTING AS AGENT FOR THE UNIVERSITY HOSPITALS OF COVENTRY AND WARWICKSHIRE NHS TRUST (‘UHCW’)

Source
OJEU
Type
Framework (Services)
Duration
3 year (est.)
Value
£250M
Sector
BUSINESS
Published
12 May 2021
Delivery
To 11 May 2024 (est.)
Deadline
n/a

Concepts

Location

Edgbaston

Geochart for 2 buyers and 30 suppliers

2 buyers

18 suppliers

Description

HealthTrust Europe has established a framework agreement for the supply of interpretation, translation and transcription services that includes scope for face to face Interpreting, telephone interpreting, video/remote interpreting, non-spoken language services, translation, transcription and managed service options on a scheduled and on demand basis, divided into two (2) lots.

Lot Division

1 On-site and Remote Interpretation, Translation and Transcription

Under this lot the supplier will provide access to on-site Face-to-Face Interpreting for spoken languages, the provision of remote Interpreting services for spoken and non-spoken languages. The services shall include immediate connection to an interpreter via telephone or video, immediate connection to an interpreter for video conferencing and/or connection to an interpreter via a secure app-based service, all alongside the provision of wider translation and transcription services. The supplier may also offer a managed or subscription-based service with technology to cover on-site (spoken) and/or remote (spoken and non-spoken) interpretation, translation, and transcription services.
2 Non-Spoken Interpretation and Translation Services

The supplier will provide communication professionals, services and solutions specialising in interpretation and translation work with non-spoken, deaf and deafblind people on-site or remotely via written, online, video and/or secure app-based solutions, including British Sign Language.

Award Detail

1 Aa Global Language Services (Hull)
  • On-site and Remote Interpretation, Translation and Transcription
  • Reference: hte-tls-1
  • Num offers: 19
  • Value: £200,000,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
2 Absolute Interpreting & Translations (Birmingham)
  • On-site and Remote Interpretation, Translation and Transcription
  • Reference: hte-tls-1
  • Num offers: 19
  • Value: £200,000,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
3 Chase Madison (Birmingham)
  • On-site and Remote Interpretation, Translation and Transcription
  • Reference: hte-tls-1
  • Num offers: 19
  • Value: £200,000,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
4 Da Languages (Manchester)
  • On-site and Remote Interpretation, Translation and Transcription
  • Reference: hte-tls-1
  • Num offers: 19
  • Value: £200,000,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
5 Global Translation Services (Birmingham)
  • On-site and Remote Interpretation, Translation and Transcription
  • Reference: hte-tls-1
  • Num offers: 19
  • Value: £200,000,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
6 Language Connect (Manchester)
  • On-site and Remote Interpretation, Translation and Transcription
  • Reference: hte-tls-1
  • Num offers: 19
  • Value: £200,000,000 [share]
  • Awarded to group of suppliers.
7 Language Empire (Rochdale)
  • On-site and Remote Interpretation, Translation and Transcription
  • Reference: hte-tls-1
  • Num offers: 19
  • Value: £200,000,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
8 Language Line (London)
  • On-site and Remote Interpretation, Translation and Transcription
  • Reference: hte-tls-1
  • Num offers: 19
  • Value: £200,000,000 [share]
  • Awarded to group of suppliers.
9 Matter Stream (Birmingham)
  • On-site and Remote Interpretation, Translation and Transcription
  • Reference: hte-tls-1
  • Num offers: 19
  • Value: £200,000,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
10 Migrant Help Trading (London)
  • On-site and Remote Interpretation, Translation and Transcription
  • Reference: hte-tls-1
  • Num offers: 19
  • Value: £200,000,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
11 Oncall Interpreters (London)
  • On-site and Remote Interpretation, Translation and Transcription
  • Reference: hte-tls-1
  • Num offers: 19
  • Value: £200,000,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
12 Prestige Network (Newbury)
  • On-site and Remote Interpretation, Translation and Transcription
  • Reference: hte-tls-1
  • Num offers: 19
  • Value: £200,000,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
13 Supreme Linguistic Services (Birmingham)
  • On-site and Remote Interpretation, Translation and Transcription
  • Reference: hte-tls-1
  • Num offers: 19
  • Value: £200,000,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
14 Language Shop (London)
  • On-site and Remote Interpretation, Translation and Transcription
  • Reference: hte-tls-1
  • Num offers: 19
  • Value: £200,000,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
15 Word360 (Birmingham)
  • On-site and Remote Interpretation, Translation and Transcription
  • Reference: hte-tls-1
  • Num offers: 19
  • Value: £200,000,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
16 Aa Global Language Services (Hull)
  • Non Spoken Interpretation and Translation Services
  • Reference: hte-tls-2
  • Num offers: 20
  • Value: £50,000,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
17 Absolute Interpreting & Translations (Birmingham)
  • Non Spoken Interpretation and Translation Services
  • Reference: hte-tls-2
  • Num offers: 20
  • Value: £50,000,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
18 Chase Madison (Birmingham)
  • Non Spoken Interpretation and Translation Services
  • Reference: hte-tls-2
  • Num offers: 20
  • Value: £50,000,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
19 Concept Care Solutions (London)
  • Non Spoken Interpretation and Translation Services
  • Reference: hte-tls-2
  • Num offers: 20
  • Value: £50,000,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
20 Da Languages (Manchester)
  • Non Spoken Interpretation and Translation Services
  • Reference: hte-tls-2
  • Num offers: 20
  • Value: £50,000,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
21 Faircomplus (Birmingham)
  • Non Spoken Interpretation and Translation Services
  • Reference: hte-tls-2
  • Num offers: 20
  • Value: £50,000,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
22 Global Translation Services (Birmingham)
  • Non Spoken Interpretation and Translation Services
  • Reference: hte-tls-2
  • Num offers: 20
  • Value: £50,000,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
23 Language Empire (Rochdale)
  • Non Spoken Interpretation and Translation Services
  • Reference: hte-tls-2
  • Num offers: 20
  • Value: £50,000,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
24 Language Line (London)
  • Non Spoken Interpretation and Translation Services
  • Reference: hte-tls-2
  • Num offers: 20
  • Value: £50,000,000 [share]
  • Awarded to group of suppliers.
25 Matter Stream (Birmingham)
  • Non Spoken Interpretation and Translation Services
  • Reference: hte-tls-2
  • Num offers: 20
  • Value: £50,000,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
26 Oncall Interpreters (London)
  • Non Spoken Interpretation and Translation Services
  • Reference: hte-tls-2
  • Num offers: 20
  • Value: £50,000,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
27 Prestige Network (Newbury)
  • Non Spoken Interpretation and Translation Services
  • Reference: hte-tls-2
  • Num offers: 20
  • Value: £50,000,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
28 Supreme Linguistic Services (Birmingham)
  • Non Spoken Interpretation and Translation Services
  • Reference: hte-tls-2
  • Num offers: 20
  • Value: £50,000,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
29 Language Shop (Birmingham)
  • Non Spoken Interpretation and Translation Services
  • Reference: hte-tls-2
  • Num offers: 20
  • Value: £50,000,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.
30 Word360 (Birmingham)
  • Non Spoken Interpretation and Translation Services
  • Reference: hte-tls-2
  • Num offers: 20
  • Value: £50,000,000 [share]
  • Awarded to group of suppliers.
  • Contractor is an SME.

Award Criteria

Quality 65.0
PRICE 35.0

CPV Codes

  • 79540000 - Interpretation services
  • 32232000 - Video-conferencing equipment
  • 48740000 - Foreign language translation software package
  • 75230000 - Justice services
  • 79510000 - Telephone-answering services
  • 79530000 - Translation services
  • 79821100 - Proofreading services
  • 79822300 - Typesetting services

Indicators

  • Options are available.
  • Award on basis of price and quality.

Reference

Domains