Voice of the Customer Research Platform procurement

A Contract Award Notice
by CABINET OFFICE : CABINET OFFICE

Source
Contracts Finder
Type
Contract (Services)
Duration
1 year
Value
£100K
Sector
TECHNOLOGY
Published
25 May 2021
Delivery
01 Apr 2021 to 31 Mar 2022
Deadline
29 Mar 2021 17:00

Concepts

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

The Authority is seeking approval to procure a SaaS Customer Experience Platform to measure and research customer satisfaction for the services we operate

Award Detail

1 Qualtrics LLC (None)
  • Value: £100,000

CPV Codes

  • 48517000 - IT software package
  • 79311300 - Survey analysis services
  • 79342311 - Customer satisfaction survey

Other Information

Redacted Award Letter and Call-Off Contract attached. REDACTED CCZN21A14 Award Letter v2.0 REDACTED CCZN21A14 Award Letter v2.0 (3).docx REDACTED CCZN21A14 - G-Cloud 12 Call-Off Contract COMPLETE REDACTED CCZN21A14 - G-Cloud 12 Call-Off Contract COMPLETE (3).pdf

Reference

Domains