Consultant Connect

Concepts

• software package
• barnet
• clinical advice & guidance service
• consultant connect
• consultant
• existing consultant
• terms of connectivity
• ncl ccg wishes
• enfield
• remaining boroughs of ncl ccg

Location

Barnet

Description

Consultant Connect provides a digital platform to enable both a telephone based and clinically secure photo messaging application for Clinical Advice & Guidance service. It primarily uses an App to allow GPs to connect with a consultant or other healthcare professional in a timely manner. NCL CCG wishes to continue the existing Consultant Connect pilot established in the boroughs in Barnet and Enfield. The extension will allow the roll out of the service to the remaining boroughs of NCL CCG. This will allow all stakeholders to experience the service. Feedback from all stakeholders will allow the development of a specification ahead of market testing for 2022/23

Total Quantity or Scope

Consultant Connect provides a digital platform to enable both a telephone based and clinically secure photo messaging application for Clinical Advice & Guidance service. It primarily uses an App to allow GPs to connect with a consultant or other healthcare professional in a timely manner. NCL CCG currently holds a contract with Consultant Connect that covers the borough of Enfield until 31st March 2022. The service also operates as a pilot in Barnet with NHS England funding. The CCG intends to roll the service to cover the boroughs of Camden, Haringey and Islington. This intention will expand the current pilot until 31st March 2022. This will inform a NCL wide specification that the CCG can use to undertake a full market test prior to April 2022. Therefore the CCG wishes to make a direct contract award under Regulation 32 of the Public Contracts Regulations 2015, on the grounds set out in Regulation 32(2)(b)(ii) (competition being absent for technical reasons). No other organisation can offer a comprehensive range of acute, community and mental health specialties that are facilitated locally but backed up by a wider national network on NHS clinicians, to ensure reliability in terms of connectivity and service coverage.

Award Detail

CPV Codes

• 48000000 - Software package and information systems

Indicators

Legal Justification

The works, supplies or services can be provided only by a particular economic operator for the following reason, Consultant Connect provides a digital platform that allows fast reliable advice and guidance between clinicians via either telephony or messaging. The platform provides a consistent level of stability and importantly a high level of connectivity with exceptional connection times measured in seconds. The service is able to offer a range of specialties covering both physical and mental health. The service is integrated with key local providers but is entirely backed up by a national network of NHS clinicians. This ensures that primary care always has access to immediate advice and guidance. The service also allows clinicians from providers to engage from clinicians from other local providers as well as the national network, thus facilitating the creation and development of local system working. No other organisation can provide the level of stability, connectivity, consistency and breadth of coverage that Consultant Connect offer. Therefore the CCG wishes to make a direct contract award under Regulation 32 of the Public Contracts Regulations 2015, on the grounds set out in Regulation 32(2)(b)(ii) (competition being absent for technical reasons). This is on the basis that no other organisation can offer a comprehensive range of acute, community and mental health specialties that are facilitated locally but backed up by a wider national network on NHS clinicians, to ensure reliability in terms of connectivity and service coverage.