TD1526 — Framework for Standard Home Care Services
A Contract Award Notice
by DERBY CITY COUNCIL
- Source
- OJEU
- Type
- Framework (Services)
- Duration
- 2 year (est.)
- Value
- £63M
- Sector
- HEALTH
- Published
- 23 Jul 2021
- Delivery
- 01 Jun 2021 to 31 May 2023 (est.)
- Deadline
- n/a
Concepts
Location
Derby
1 buyer
- Derby City Council Derby
7 suppliers
- Bwa Health & Care Services Derby
- Nationwide Care Services Derby
- Profad Care Agency London
- Key 2 Care Derby
- Mediline Home Care London
- Bhandal Care Derby
- Hales Group Peterborough
Description
The Council awarding a framework to provide standard home care (domiciliary care) services. Customers of home care services will: • be residents of Derby City; • be over the age of 18 years; • have eligible care or support needs as defined by the Council; • require home care as defined above customers may have complex and multiple support needs. Service Providers will need to develop personalised support plans that identify clear and quantifiable ways that they will support customers to achieve their individual outcomes and remain independent in their own home. Customers that will require this service will have a wide range of needs that may include one or a combination of the following broad headings (please note this list is not exhaustive): • physical disability or frailty; • learning disability; • mental health; • sensory disabilities and/or communication needs; • dementia or other cognitive difficulties. Providers must have Care Quality Commission (CQC) registration in place for the delivery of personal care. The service provider will also be required to be registered with the CQC to be able to deliver personal care in the City of Derby. Service Providers not already registered to do this, will be required to apply to be registered to do this within a month of receiving the framework award letter. Providers must have care quality commission rating above ‘Inadequate’ in place for the delivery of personal care to be able to bid. Where a Providers is waiting for a rating from the CQC for the delivery of personal care from the CQC, they can still submit a bid. If subsequently the rating is ‘Inadequate’, then the service provider will be required to provide an action plan that is satisfactory to the Council that will address all the concerns raised by the CQC within a timescale agreed with the Council. Value. The potential framework value is GBP 62 706 904.62 over 4 years. Contract opportunities will only initially be for new service requirements (care packages). The Council also reserves the right to review existing care packages and put these out as a contract opportunity under this framework. Framework lots: the framework is split into four geographical lots. The Council intends to appoint the following number of service providers in each of the following lots: Lot 1: Central locality = three service providers; Lot 2: West locality = four service providers; Lot 3: East locality = three service providers: Lot 4: South locality = three service providers. A provider can only be awarded a maximum of two lots. The Council reserves the right to open a lot or lots and run a open competitive tendering process to replace existing framework service provider due to failure/poor performance/material breaches etc. There will also be the option of opening up a lot or lots to add an additional service provider where there are capacity issues within that lot. Further to the points above there will still be the rule that a service provider can only be awarded two lots, so if a provider on this framework already has two lots, they will not be able to bid for an additional lot. the initial framework term is 2 years. The maximum framework term is 4 years. Fees The Council has a set a maximum hourly rate for the provision of home care services as part of its fee structure. Tenderers must confirm that they accept this fee structure as part of their tender response. Details are in the ITT. Framework start date is 1 June 2021. (initial term is 2 years plus possible extension of a further 2 years).
Lot Division
| 1 | Central Locality Standard home care services Standard home care definition: The Care Quality Commission (CQC) definition of home care and support are as follows: ‘These services provide personal care for people living in their own homes. The needs of people using the services may vary greatly, but packages of care are designed to meet individual circumstances. The person is visited at various times of the day or, in some cases, care is provided over a full 24-hour period. Where care is provided intermittently throughout the day the person may live independently of any continuous support or care between visits. Customers of home care services will: … • require home care as defined above customers may have complex and multiple support needs. Service providers will need to develop personalised support plans that identify clear and quantifiable ways that they will support customers to achieve their individual outcomes and remain independent in their own home. Customers that will require this service will have a wide range of needs that may include one or a combination of the following broad headings (please note this list is not exhaustive): … • dementia or other cognitive difficulties. Providers must have Care Quality Commission (CQC) registration in place for the delivery of personal care. The service provider will also be required to be registered with the CQC to be able to deliver personal care in the City of Derby. Successful service providers not already registered to do this, will be required to apply to be registered to do this within a month of receiving the framework award letter. Providers must have care quality commission rating above ‘Inadequate’ in place for the delivery of personal care to be able to bid. Award Criteria
| ||||
| 2 | West Locality Standard home care services Standard home care definition: The Care Quality Commission (CQC) definition of Home Care and Support are as follows: ‘These services provide personal care for people living in their own homes. The needs of people using the services may vary greatly, but packages of care are designed to meet individual circumstances. The person is visited at various times of the day or, in some cases, care is provided over a full 24-hour period. Where care is provided intermittently throughout the day the person may live independently of any continuous support or care between visits. Customers of home care services will: … • require home care as defined above customers may have complex and multiple support needs. Service providers will need to develop personalised support plans that identify clear and quantifiable ways that they will support customers to achieve their individual outcomes and remain independent in their own home. Customers that will require this service will have a wide range of needs that may include one or a combination of the following broad headings (please note this list is not exhaustive): … • dementia or other cognitive difficulties. Providers must have Care Quality Commission (CQC) registration in place for the delivery of personal care. The service provider will also be required to be registered with the CQC to be able to deliver personal care in the City of Derby. Successful service providers not already registered to do this, will be required to apply to be registered to do this within a month of receiving the framework award letter. Providers must have Care Quality Commission rating above ‘Inadequate’ in place for the delivery of personal care to be able to bid. Award Criteria
| ||||
| 3 | East Locality Standard home care services Standard home care definition: The Care Quality Commission (CQC) definition of home care and support are as follows: ‘These services provide personal care for people living in their own homes. The needs of people using the services may vary greatly, but packages of care are designed to meet individual circumstances. The person is visited at various times of the day or, in some cases, care is provided over a full 24-hour period. Where care is provided intermittently throughout the day the person may live independently of any continuous support or care between visits. Customers of home care services will: … • require home care as defined above customers may have complex and multiple support needs. Service providers will need to develop personalised support plans that identify clear and quantifiable ways that they will support customers to achieve their individual outcomes and remain independent in their own home. Customers that will require this Service will have a wide range of needs that may include one or a combination of the following broad headings (please note this list is not exhaustive): … • dementia or other cognitive difficulties. Providers must have Care Quality Commission (CQC) registration in place for the delivery of personal care. The service provider will also be required to be registered with the CQC to be able to deliver personal care in the City of Derby. Successful service providers not already registered to do this, will be required to apply to be registered to do this within a month of receiving the framework award letter. Providers must have care quality commission rating above ‘Inadequate’ in place for the delivery of personal care to be able to bid. Award Criteria
| ||||
| 4 | South Locality Standard home care services Standard home care definition: The Care Quality Commission (CQC) definition of home care and support are as follows: ‘These services provide personal care for people living in their own homes. The needs of people using the services may vary greatly, but packages of care are designed to meet individual circumstances. The person is visited at various times of the day or, in some cases, care is provided over a full 24-hour period. Where care is provided intermittently throughout the day the person may live independently of any continuous support or care between visits. Customers of home care services will: … • require home care as defined above customers may have complex and multiple support needs. Service providers will need to develop personalised support plans that identify clear and quantifiable ways that they will support customers to achieve their individual outcomes and remain independent in their own home. customers that will require this Service will have a wide range of needs that may include one or a combination of the following broad headings (please note this list is not exhaustive): … • dementia or other cognitive difficulties. Providers must have Care Quality Commission (CQC) registration in place for the delivery of personal care. The service provider will also be required to be registered with the CQC to be able to deliver personal care in the City of Derby. Successful Service Providers not already registered to do this, will be required to apply to be registered to do this within a month of receiving the framework award letter. Providers must have care quality commission rating above ‘Inadequate’ in place for the delivery of personal care to be able to bid. Award Criteria
|
Award Detail
| 1 | Bwa Health & Care Services (Derby)
|
| 2 | Nationwide Care Services (Derby)
|
| 3 | Profad Care Agency (London)
|
| 4 | Bwa Health & Care Services (Derby)
|
| 5 | Key 2 Care (Derby)
|
| 6 | Mediline Home Care (London)
|
| 7 | Profad Care Agency (London)
|
| 8 | Bhandal Care (Derby)
|
| 9 | Hales Group (Peterborough)
|
| 10 | Mediline Home Care (London)
|
| 11 | Bhandal Care (Derby)
|
| 12 | Hales Group (Peterborough)
|
| 13 | Nationwide Care Services (Derby)
|
CPV Codes
- 85000000 - Health and social work services
- 98000000 - Other community, social and personal services
Indicators
- Options are available.
- Award on basis of price and quality.
Reference
- OJEU 376769-2021