Cirrus Service Desk

A Contract Award Notice
by BUSINESS ENERGY AND INDUSTRIAL STRATEGY

Source
Contracts Finder
Type
Contract (Services)
Duration
2 year
Value
£1M
Sector
TECHNOLOGY
Published
25 Aug 2021
Delivery
01 Aug 2021 to 31 Jul 2023
Deadline
29 Mar 2021 17:00

Concepts

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

First-line IT support service via telephone, portal and chat for Cirrus End User Compute users with tickets handled through a BEIS IT Service Management tool. Service also includes Major Incident Management coordination service.

Award Detail

1 CGI IT (London)
  • Value: £1,213,715

CPV Codes

  • 72000000 - IT services: consulting, software development, Internet and support

Indicators

  • Contract is suitable for SMEs.
  • Contract is suitable for VCOs.

Reference

Domains