Case Management Software

A Contract Award Notice
by SCOTTISH LEGAL AID BOARD

Source
OJEU
Type
Contract (Supply)
Duration
3 year (est.)
Value
£295K-£399K
Sector
TECHNOLOGY
Published
30 Aug 2021
Delivery
To 29 Aug 2024 (est.)
Deadline
n/a

Concepts

Location

Edinburgh

Geochart for 2 buyers and 1 suppliers

2 buyers

1 supplier

Description

The operations and advice given by SLAB seeks a digital first approach to public service delivery in line with Scottish Government’s Digital First Service Standards. A digital first approach can make better use of resources and offer best value in the SLAB legal aid system and service delivery. To support the delivery of these outcomes, SLAB is seeking to procure a single platform Case Management System (CMS) to support its three direct service business areas, Civil Legal Assistance Office (CLAO), Public Defence Solicitors’ Office (PDSO) and Solicitors Contact Line (SCL). No single software package covering the three functions is currently in use. Each one has its own software setup, with varying degrees of CMS software capabilities.

Award Detail

1 Civica (London)
  • Reference: slab/psd/20/476
  • Num offers: 4
  • Value: £295,000.0-£399,350

Award Criteria

Section 1 - Adherence to essential features and functionality 60.0
Section 2 - Adherence to desirable features and functionality 20.0
Section 3 - Ability to meet timescales and contractual obligations 20.0
PRICE 30.0

CPV Codes

  • 48000000 - Software package and information systems
  • 48100000 - Industry specific software package
  • 48200000 - Networking, Internet and intranet software package
  • 48210000 - Networking software package
  • 48211000 - Platform interconnectivity software package
  • 48213000 - Operating system enhancement software package
  • 48217000 - Transaction-processing software package
  • 48219000 - Miscellaneous networking software package
  • 48223000 - Electronic mail software package
  • 48330000 - Scheduling and productivity software package
  • 48333000 - Contact management software package
  • 48422000 - Software package suites
  • 48731000 - File security software package
  • 48732000 - Data security software package

Indicators

  • Award on basis of price and quality.

Other Information

(SC Ref:665072)

Reference

Domains