Maintenance Tender including Responsive Repairs & Voids, 3 Star Gas Servicing and Electrical Testing 2021-2024

A Contract Award Notice
by COBALT HOUSING LTD

Source
OJEU
Type
Contract (Works)
Duration
7 year (est.)
Value
£35M
Sector
INDUSTRIAL
Published
13 Sep 2021
Delivery
To 12 Sep 2028 (est.)
Deadline
n/a

Concepts

Location

Liverpool

Geochart for 3 buyers and 3 suppliers

3 buyers

2 suppliers

Description

The Contracting Authority Cobalt Housing Ltd, owns and manages nearly 6,000 general needs homes in the L9, L10, L11 and L13 post codes of Liverpool. Their mission is to create strong and sustainable communities where people flourish and they are committed to making a positive difference to peoples' lives. The quality of the maintenance services they provide is therefore of paramount importance in ensuring high customer satisfaction in the services they deliver. They are seeking to appoint Providers to deliver the following maintenance contracts: Lot 1: Responsive Repairs and Void Property Works. Lot 2: Gas Servicing and Heating Maintenance. Lot 3: Electrical Testing and Maintenance. The successful Service Providers must show a commitment to value for money, commitment to addressing social inclusion, and high levels of customer care. The Contracts will be for an initial 36 months commencing on or about the 1st May 2021 with the potential to be extend for up to a further 4 years

Lot Division

1 Responsive Repairs and Void Property Maintenance

The Contracting Authority is seeking to appoint a Service Provider to provide maintenance services to their various dwellings and schemes located in Liverpool. The current property portfolio comprises nearly 6000 general needs homes with an on-going development programme. The maintenance services will include responsive maintenance, void property works, major works (renewal of kitchens, bathrooms, domestic electric installations in void properties, disabled adaptations, disrepair works and structural and fabric repairs), out of hours emergency callouts and provision of an out of hours call handling service for both this contract and the lot 2 gas servicing and maintenance contract. The Contracting Authority reserves the right to add additional services of a similar nature throughout the duration of the Contract subject to the terms of Regulation 72 of the Public Contract Regulations 2015 (as amended). Full details of all dwellings and schemes that will receive maintenance services and which are included in the proposed contract are provided in the procurement documents. Units and schemes may be added or deleted both prior to tender and during the contract period in accordance with the development and acquisitions/disposal programme. The proposed initial contract period will be 36 months commencing on or before the 1st May 2021, all subject to provisions for earlier termination including a break clause and annual renewals based on meeting and maintaining key Performance indicators, and with the Contracting Authority having the option to extend for up to a further 2 years, followed by a further extension of up to 2 years. The annual budget for this Contract is £3,306,000 excluding VAT. The Service Provider will be required to provide a customer focused service and show commitment to providing effective services that provide value for money to the Contracting Authority and their residents and must be responsive to achieving collaborative working practices, innovation and continuous improvement, demonstrate commitment to addressing social inclusion, and achieve high levels of customer care. The Contract will be based on the NHF Form of Contract 2011 (rev 7:2020)incorporating aspects of the M3NHF Schedule of Rates Version 7.1: Responsive Maintenance and Void Property Works with additional sections in respect of Asbestos Works, Disabled Adaptations and Fire Safety. The Contracting Authority cannot guarantee the extent or value of any works that may be awarded to the Service Provider. TUPE will apply to this contract.

2 Gas Servicing and Heating Maintenance

The Contracting Authority is seeking to appoint a Service Provider to provide maintenance services to their various dwellings and schemes located in Liverpool. The current property portfolio comprises nearly 6000 general needs homes with an on-going development programme. The maintenance services will include periodic inspection , testing, certification, servicing and maintenance of gas fired and ASHP heating appliances and installations, with the option for the Contracting Authority to commission boiler renewals and upgrades and the removal, renewal and upgrading of central heating installations comprising gas fired heating appliances and system installations The Contracting Authority reserves the right to add additional services of a similar nature throughout the duration of the Contract subject to the terms of Regulation 72 of the Public Contract Regulations 2015 (as amended). Full details of all dwellings and schemes that will receive maintenance services and which are included in the proposed contract are provided in the procurement documents. Units and schemes may be added or deleted both prior to tender and during the contract period in accordance with the development and acquisitions/disposal programme. The proposed initial contract period will be 36 months commencing on or before the 1st May 2021, all subject to provisions for earlier termination including a break clause and annual renewals based on meeting and maintaining key Performance indicators, and with the Contracting Authority having the option to extend for up to a further 2 years, followed by a further extension of up to 2 years. The annual budget for this Contract is £1,105,000 excluding VAT. TThe Service Provider will be required to provide a customer focused service and show commitment to providing effective services that provide value for money to the Contracting Authority and their residents and must be responsive to achieving collaborative working practices, innovation and continuous improvement, demonstrate commitment to addressing social inclusion, and achieve high levels of customer care. The Contract will be based on the NHF Form of Contract 2011 (rev 7:2020) (Gas and Heating) incorporating aspects of the M3NHF Schedule of Rates Version 7.1: Gas Appliance Servicing and Maintenance with additional sections in respect of Fire Safety. The Contracting Authority cannot guarantee the extent or value of any works that may be awarded to the Service Provider. TUPE will apply to this contract.

3 Electrical Testing and Maintenance

The Contracting Authority is seeking to appoint a Service Provider to provide maintenance services to their various dwellings and schemes located in Liverpool. The current property portfolio comprises nearly 6000 general needs homes with an on-going development programme. The maintenance services will include periodic inspection , testing, certification, servicing and remedial maintenance of domestic and communal electrical installations and extractor installations, with the option for the Contracting Authority to commission the complete rewiring of domestic dwellings. The Contracting Authority reserves the right to add additional services of a similar nature throughout the duration of the Contract subject to the terms of Regulation 72 of the Public Contract Regulations 2015 (as amended). Full details of all dwellings and schemes that will receive maintenance services and which are included in the proposed contract are provided in the procurement documents. Units and schemes may be added or deleted both prior to tender and during the contract period in accordance with the development and acquisitions/disposal programme. The proposed initial contract period will be 36 months commencing on or before the 1st May 2021, all subject to provisions for earlier termination including a break clause and annual renewals based on meeting and maintaining key Performance indicators, and with the Contracting Authority having the option to extend for up to a further 2 years, followed by a further extension of up to 2 years. The annual budget for this Contract is £148,000 excluding VAT. The Service Provider will be required to provide a customer focused service and show commitment to providing effective services that provide value for money to the Contracting Authority and their residents and must be responsive to achieving collaborative working practices, innovation and continuous improvement, demonstrate commitment to addressing social inclusion, and achieve high levels of customer care. The Contract will be based on the NHF Form of Contract 2011 (rev 7:2020) (M&E Services) incorporating aspects of the M3NHF Schedule of Rates Version 7.1: Electrical Upgrading and Maintenance with additional sections in respect of Fire Safety and Ventilation. The Contracting Authority cannot guarantee the extent or value of any works that may be awarded to the Service Provider. TUPE will apply to this contract.

Award Detail

1 Housing Maintenance Solutions (Liverpool)
  • Responsive Repairs and Void Property Maintenance
  • Num offers: 6
  • Value: £23,508,052
2 Sure Maintenance (Liverpool)
  • Gas Servicing and Heating Maintenance
  • Reference: 2
  • Num offers: 10
  • Value: £9,998,256
3 Sure Maintenance (Liverpool)
  • Electrical Testing and Maintenance
  • Reference: 3
  • Num offers: 9
  • Value: £1,237,385

Award Criteria

Method Statement 1900.0
Social Value 400.0
Financial Standing 500.0
Site Visit 1000.0
IT System Assessment 1200.0
Interview 1000.0
PRICE 4000.0

CPV Codes

  • 45000000 - Construction work
  • 50800000 - Miscellaneous repair and maintenance services
  • 50531100 - Repair and maintenance services of boilers
  • 50531200 - Gas appliance maintenance services
  • 50720000 - Repair and maintenance services of central heating
  • 50721000 - Commissioning of heating installations
  • 45310000 - Electrical installation work
  • 45311000 - Electrical wiring and fitting work
  • 45311100 - Electrical wiring work
  • 45350000 - Mechanical installations

Indicators

  • Award on basis of price and quality.

Other Information

All documentation can be downloaded from https://In-tendhost.co.uk/cobalthousing, In-tendhost.co.uk/cobalthousing is Cobalt Housing Ltd's e-procurement portal (the “Portal”) for downloading/submission of tender documentation, and communicating requests for and responses to clarification. All requests for Procurement Documentation, communications and submissions of Tenders must be made via the Portal, which can be accessed at https://In-tendhost.co.uk/cobalthousing. After creating an account on In-tendhost.co.uk/cobalthousing , users will receive an email with a link to activate their account. Economic operators may seek clarification where they consider any part of the documentation or any other aspect of this procurement is unclear. All queries and any clarification must be communicated using the secure email messaging function within the Portal, but to be received no later than 15:00 on 05.10.2020. This will provide an audit trail of all clarification requests and responses issued. It will not be possible to respond to any queries received after that stipulated date and time. It is the economic operators' responsibility to regularly monitor communications raised and issued through the Portal. Responses to requests for clarification will be communicated by Cobalt Housing Ltd to all economic operators through the Portal secure email messaging system. The identity of the economic operator seeking clarification will not be disclosed to other economic operators. When uploading the selection questionnaire and later if selected to submit Tender Documentation, economic operators must be aware of any speed limitations of their internet connection, system configuration and general web traffic etc as these may impact on the time taken to complete the transaction. Uploading of submissions must be completed by the deadline closing date and time. DO NOT wait until too near the closing time on the return date. The closing deadline for uploading completed selection questionnaire submissions is 12.10.2020 at 12.00. Please note that the Portal will not permit tender submissions to be uploaded after the closing deadline. Selection Questionnaire submissions and supporting documents will be visible to Cobalt Housing Ltd and their advisers Rand Associates Consultancy Services Ltd only after the closing deadline. Should users have any queries, or experience difficulties with the registration or download/upload system, they should email procurement@cobalthousing.org.uk. Cobalt Housing Ltd reserves the right not to award any contract pursuant to this procurement exercise and/or to abandon this procurement exercise at any time and/or to award a contract for part of the works at its sole discretion. Cobalt Housing Ltd have no liability whatsoever to any applicant or tenderer as a result of its exercise of that discretion. For the avoidance of doubt, all costs incurred by any applicant and/or tenderer before signature of any contract with Cobalt Housing Ltd shall be incurred entirely at that applicant's/tenderer's risk. The subject matter of the contract has been scoped to take into account the priorities of Cobalt Housing Ltd relating to relating to economic, social and environmental well-being. These are described in the procurement documents. The Contracting Authority reserves the right to procure similar or identical works outside of the Contract. A Contract will not be binding until it has been signed and dated by authorised representatives of both parties.

Reference

Domains