Emergency Department Home Safe and Well-being Service

Concepts

• emergency department home safe and well-being service
• emergency department
• cardiff
• hospital support
• home safe service
• emergency department home safe
• purpose of the emergency department
• emergency department well-being
• well-being service
• safe resettlement of vulnerable individuals

Location

Wales:

Description

Emergency Department Well-being and Home Safe Service

Total Quantity or Scope

The purpose of the Emergency Department and Well-being home safe service is to: - improve well-being through non-clinical advice and support via clear communication with staff, patients and families - delivery of trusted and safe resettlement of vulnerable individuals at home - ensure patients have follow up well-being checks - provide a seamless link to local community support and a reduction in avoidable hospital admissions - improve experience whilst waiting in the Emergency Department - improve patient flow through the emergency department

Award Detail

Award Criteria

CPV Codes

• 85112000 - Hospital support services

Legal Justification

The Contracting Authority made a direct award to the current provider under Regulation 32(2)(c) of the Public Contract Regulations 2015 in order to maintain the provision of services already in place. Due to events that were unforeseeable by the Contracting Authority (i.e. the covid-19 pandemic), the time limits for the open or restricted procedures with negotiation could not be complied with. British Red Cross was the incumbent provider and therefore familiar with working in the specific Health Boards/Hospitals and the service could continue with very little disruption to an environment which was already pressurised as a result of the Covid-19 pandemic.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** Emergency Department and Home Safe Well-being Service delivered for 9 months at the following NHS Wales Health Board sites. Aneurin Bevan University Health Board - Royal Gwent Betsi Cadwaladr University Health Board - Glan Clwyd, Wrexham Maelor, Ysbyty Gwynedd Cardiff and Vale University Health Board - University Hospital of Wales Cwm Taf Morgannwg University Health Board - Prince Charles, Princess of Wales, Royal Glamorgan Hywel Dda University Health Board - Glangwilli and Withbush Hospitals Swansea Bay University Health Board - Morriston Hospital The interim agreement was in place from 1st June 2020 - 31 Mar 2021. (WA Ref:114343)