Witness Services (2023-2027)

A Addendum Notice
by MINISTRY OF JUSTICE

Source
Find a Tender
Type
Contract (Services)
Duration
not specified
Value
___
Sector
DEFENCE
Published
07 Oct 2021
Delivery
not specified
Deadline
n/a

Concepts

Location

Geochart for 1 buyers and 0 suppliers

1 buyer

Description

We would like to invite interested parties to attend an online Supplier Event which will take place on 20 October 2021. To express an interest either in attending this event and/or participating in this competition please email: VW.National.Services@justice.gov.uk The form of response should be limited to the provision of a single point of contact (full company name, contact name, job title, e-mail address and telephone number).

Ammendments to Previous Notice

2. II.2.4)

The Ministry of Justice will shortly commence the procurement of a new contract for the future Witness Service. The Witness Service is an existing service service, which will be recommissioned. The Witness Service has operated in all Criminal Courts in England and Wales since 2003, with a combination of volunteers for the last 25 years. The service is highly valued by stakeholders and paid staff providing partners for the independent, emotional and practical support to prosecution and defence it has provided witnesses over the last two decades to enable them to give their best evidence. Over the life of the new contract, it will deliver critical benefits including: Delivering on the rights and standards of care for victims and witnesses set out in the Victims Code and Witness Charter. Delivering the targets set by the Prime Minister through the Crime & Justice Task Force (CJTF) to significantly improve the experience of victims in the Criminal Justice System. Enabling this government’s plans for court recovery to be realised. The future service will be materially similar to the current model. model for support. However, we will also examine prioritise delivering essential improvements in value-for-money and quality of service, as well as testing ambitious options for future improvement through effective engagement with to future-proof the market. design of the service based on lessons learned in recent years. The Ministry of Justice is seeking a provider supplier to provide support to witnesses, guided by the following principles, reflecting our vision for the service: principles: To continue to deliver a an effective service for witnesses attending court - building on the existing model for support and the significant benefits it provides to witnesses. To provide the service flexibility to better respond to new challenges, including pandemic-like scenarios, future use of Nightingale courts, Extended Operating Hours and support witnesses in giving remote and pre-recorded evidence. To improve the service at a detailed level, learning lessons from informed by current and developing victim policy in recent years. support policy. This will include working to create a more trauma-informed approach, improving the accessibility of the service and improving partnership working with victim advocates. To create opportunities within the service design to test ambitious options for future improvement learn lessons from delivery of the service, support for victims and witnesses during the COVID-19 pandemic and test ways to build additional flexibility and resilience into the model for support. This would aim to ensure the service can respond with confidence to future pandemic-like scenarios, use of Nightingale courts, extended operating hours and supporting witnesses in giving remote and pre-recorded evidence. To work with the MOJ and other Criminal Justice partners to bolster the delivery of a basic level of support for all witnesses, including through digital support. Indicative project milestones include: Competition Live - – December 2021 Award confirmed and transition commenced - – August 2022 Launch of the Future Witness Service (latest) - – January 2021 2023 The scope of the service, service is being finalised, including through feedback from the market, and will be confirmed in the Contract notice. Please note we are still in the process of obtaining final approvals for this work. Notice.

3. II.1.4)

The purpose of this Prior Information Notice (PIN) is to: (i) Inform the market of a prospective contract opportunity in connection with the procurement for the Future Witness Service; and (ii) give notice of the MoJ's intention We would like to request feedback that may be relevant invite interested parties to the procurement strategy that may be adopted by the MoJ. The Authority plans to hold a attend an online Supplier Event which will take place on Wednesday 20 October 2021. Suppliers interested To express an interest either in attending the this event should confirm their interest by 5pm on Thursday 14 October 2021 by sending an email to the Future Witness Service commercial team at VW.National.Services@justice.gov.uk. and/or participating in this competition please email: VW.National.Services@justice.gov.uk The form of response should be limited to the provision of a single point of contact (full company name, contact name, job title, e-mail address and telephone number). The Authority will then issue invitations to all interested parties, confirming the timings and location of the events. Details of interested parties shall be added to the Authority’s e-sourcing portal, in order to share information.

CPV Codes

  • 75230000 - Justice services

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. **

Reference

Domains