IT Service Support Management Tool (ITSSM)
A Tender Notice
by THE NATIONAL ARCHIVES
- Source
- Contracts Finder
- Type
- Contract (Services)
- Duration
- 3 year
- Value
- ___
- Sector
- TECHNOLOGY
- Published
- 10 Nov 2021
- Delivery
- 06 Mar 2022 to 05 Mar 2025
- Deadline
- 03 Dec 2021 17:00
Concepts
Location
Geochart for 1 buyers and 0 suppliers
1 buyer
- National Archives Richmond
Description
The requirement is for a SaaS-based IT Service Support Management solution servicing all corporate users, including configuration, migration and transition to a new solution.
CPV Codes
- 48000000 - Software package and information systems
- 72000000 - IT services: consulting, software development, Internet and support
Indicators
- Contract is suitable for SMEs.
Other Information
Invitation to Tender - ITT Service Support Management Tool ITSSM 2021.pdf Appendix A - MOSCOW Document.xlsx Appendix B - Cost Spreadsheet.xlsx Appendix C - Quality Response Spreadsheet.xlsx Appendix D - Ticket Data.xlsx
Reference
- TNA404
- CF 50c8d029-c38f-4e47-acc0-a888e97094c4