Conversion Therapy - Victim Support Service

A Prior Information Notice

Find a Tender
Contract (Services)
not specified
21 Dec 2021
not specified



United Kingdom:

Geochart for 1 buyers and 0 suppliers

1 buyer


The Cabinet Office (the “Authority”), is seeking to establish a contract for the provision of Conversion Therapy Victim Support Service. Further information is included in the Additional Information section VI.3.

Total Quantity or Scope

The Authority requires the development, set-up and operation of a helpline and website that will direct clients to relevant, existing services and provide initial pastoral support to individuals who have gone through, are going through, or are at risk of conversion therapy practices. The helpline and website will be collectively known as the Conversion Therapy Victim Support Service. The service will be required to direct clients to existing support and to provide information and, when necessary, direct support to vulnerable persons, whilst the website will be expected to provide public information and resources on the topic of conversion therapy. That the service required provides guidance and signposting to relevant services that users may require, such as counselling, options for making a report to the police, and other public services such as emergency housing. The service should also provide support to professionals who may be concerned about an instance of conversion therapy and are seeking support on what action to take. Additional information: Crown Commercial Service is acting as the Agent on behalf of the Authority. The duration of the contract is for 24 months with the option to extend for a further 12 months at the discretion of the Authority. The value in II.1.5 is an indicative value over 36 months. The breakdown is a follows: 2022-2023 - £120k 2023-2024 - £120k 2024-2025 - £120k * *Optional 3rd year extension.

CPV Codes

  • 72253000 - Helpdesk and support services
  • 85312320 - Counselling services

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** This Prior Information Notice is to signal an intention to commence market engagement with those within the charitable and voluntary sector, who have existing or prior helpline services. Cabinet Office intends to hold market engagement sessions via Webinar week commencing 17th January 2021 with those suppliers interested in potentially bidding for the resulting agreement. If you are interested in attending the market engagement session please express your interest by emailing Crown Commercial Service (CCS) will use an eSourcing system for this competition and reserves the right to use an electronic auction. The eSourcing system we will use is []. Please note that, to register, you must have a valid DUNS number (as provided by Dun and Bradstreet) for the organisation which you are registering, who will be entering into a contract if invited to do so. The value in II.1.5 is an indicative value over 36 months. The duration of the contract is for 24 months with the option to extend for a further 12 months at the discretion of the Authority. The date in II.3) is the estimated date of publication, please monitor Find a Tender Service for the publication of the Contract notice. The Cyber Essentials scheme is mandatory for Central Government Contracts which involve handling personal information and providing certain ICT products and services. The Government is taking steps to further reduce the levels of cyber security risk in its supply chain through the Cyber Essentials scheme. The scheme defines a set of controls which, when properly implemented, will provide organisations with basic protection from the most prevalent forms of threat coming from the internet. To participate in this procurement, bidders will be required to demonstrate that they are Cyber Essentials for the services under and in connection with the procurement. A Future Opportunity on contract finder can be found here: