DVSA Call Centre Additional Resourcing - Call Surges

A Contract Award Notice
by DVSA - DRIVER AND VEHICLE STANDARDS AGENCY

Source
Contracts Finder
Type
Contract (Services)
Duration
3 year
Value
£1M
Sector
BUSINESS
Published
05 Jan 2022
Delivery
10 Dec 2021 to 09 Dec 2024
Deadline
20 Oct 2021 11:00

Concepts

Location

Geochart for 1 buyers and 1 suppliers

Description

Surges in call volumes during the Covid-19 pandemic resulted in the Driver and Vehicle Standards Agency (DVSA) requiring additional call centre resource at short notice.

Award Detail

1 Go Centric (Leeds)
  • Value: £1,286,015

CPV Codes

  • 79512000 - Call centre

Other Information

Contracts Finder Notice (REDACTIONS) Framework-Schedule-6-Order-Form-Template-and-Call-Off-Schedules - REDACTIONS.pdf

Reference

Domains