Customer satisfaction surveys for Cottsway
A Tender Notice
by COTTSWAY HOUSING ASSOCIATION LIMITED
- Source
- Contracts Finder
- Type
- Contract (Services)
- Duration
- 3 year
- Value
- ___
- Sector
- PROFESSIONAL
- Published
- 14 Jan 2022
- Delivery
- 01 Apr 2022 to 31 Mar 2025
- Deadline
- 11 Feb 2022 17:00
Concepts
Location
1 buyer
- Cottsway Housing Association Oxfordshire
Description
We are tendering our contract for customer satisfaction surveys for a period of three years initially plus two further years subject to agreement. We are looking for a suitably experienced provider to provide the following satisfaction surveys: • Star (perception) survey • StarT (transactional) surveys to include repairs, lettings, ASB, complaints and contact centre • New Build satisfaction survey.
CPV Codes
- 79311210 - Telephone survey services
- 79342310 - Customer survey services
- 79342311 - Customer satisfaction survey
Indicators
- Contract is suitable for SMEs.
Other Information
You will be required to submit a proposal via In-tend by Friday 11 February 2022. All tenders should be completed using the Intend procurement system operated by Cottsway. Written tenders sent by other means will not be accepted. If you are not registered on In-tend you will need to register using the following link https://in-tendhost.co.uk/cottsway/aspx/Home Is a Recurrent Procurement Type? : No Additional information on how to apply for this contract https://in-tendhost.co.uk/cottsway/aspx/
Reference
- IT-256-112-COM01
- CF 0cb74f67-73f3-4a5e-a3a1-b0f516efee68