Customer satisfaction surveys for Cottsway

A Tender Notice
by COTTSWAY HOUSING ASSOCIATION LIMITED

Source
Contracts Finder
Type
Contract (Services)
Duration
3 year
Value
___
Sector
PROFESSIONAL
Published
14 Jan 2022
Delivery
01 Apr 2022 to 31 Mar 2025
Deadline
11 Feb 2022 17:00

Concepts

Location

Geochart for 1 buyers and 0 suppliers

1 buyer

Description

We are tendering our contract for customer satisfaction surveys for a period of three years initially plus two further years subject to agreement. We are looking for a suitably experienced provider to provide the following satisfaction surveys: • Star (perception) survey • StarT (transactional) surveys to include repairs, lettings, ASB, complaints and contact centre • New Build satisfaction survey.

CPV Codes

  • 79311210 - Telephone survey services
  • 79342310 - Customer survey services
  • 79342311 - Customer satisfaction survey

Indicators

  • Contract is suitable for SMEs.

Other Information

You will be required to submit a proposal via In-tend by Friday 11 February 2022. All tenders should be completed using the Intend procurement system operated by Cottsway. Written tenders sent by other means will not be accepted. If you are not registered on In-tend you will need to register using the following link https://in-tendhost.co.uk/cottsway/aspx/Home Is a Recurrent Procurement Type? : No Additional information on how to apply for this contract https://in-tendhost.co.uk/cottsway/aspx/

Reference

Domains