Rapid Response and Resettlement

Concepts

• glasgow
• outpatient care
• nhsgg
• rapid response
• resettlement
• older people
• overall objective of the contract
• main scope of this procurement
• older patients
• older person

Location

Description

NHSGG&C seek an organisation that will provide a service of -collecting older people over the age of 60 years of age (or with identified vulnerabilities), who do not require to be admitted to hospital, from accident and emergency departments, discharge lounges and specific wards, and safely transporting them home. There may also be circumstances where the patient meets the criteria, where a transfer to an alternative care setting such as care or residential home is appropriate. - assisting the older person into their home and helping them to settle, ensuring their basic needs (with the exception of personal care) are met. - contacting the person the next day to offer any additional short-term practical support. - signposting the individual to statutory or third sector services to support ongoing needs.

Total Quantity or Scope

The main scope of this procurement is to provide a Managed Transport Service for older patients returning home from Assessment Units, Assessment Wards and Emergency Departments and resettling them in their home. This initiative aims to reduce the number of hospital readmissions by providing adequate home support. The overall objective of the Contract is to provide NHSGG&C with a service to transport patients in a safe, timely, efficient and economic manner. Availability, punctuality and reliability of the services are essential in this contract

Renewal Options

2 x 12 month extensions

Award Criteria

CPV Codes

• 85112200 - Outpatient care services

Indicators

• An E-Catalogue is required.
• This is a one-off contract (no recurrence)
• Renewals are available.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** With reference to SPD question 4D.1, Bidders should hold and evidence or commit to obtain, within 6 months of the contract start date, a whistleblowing policy consistent with the National Whistleblowing Standards that can be found at the following link: https://inwo.spso.org.uk/national-whistleblowing-%20standards The buyer is using PCS-Tender to conduct this ITT exercise. The Project code is 20965. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343 (SC Ref:684773)