4916666

Concepts

• blackpool
• information technology
• health transformation programme
• knowledge transfer
• overall contract value
• digital outcomes contract
• bjss
• health assessments
• uplift
• delivery of the service

Location

Blackpool

Description

A service is required to provide outcomes for the Health Transformation Programme, specifically around managing citizen appointments for Health Assessments and how agents view the citizens data. A Digital Outcomes Contract was awarded to BJSS in January 2021 to provide this service. This contract was for 24 months, with a total value of £3,916,667. The contract was recompeted in December 2021 as the contract had been a success and demand for the services outstripped the overall contract value. A new supplier was selected in January 2022. To ensure we transition effectively to the new supplier and protect delivery for the Health Transformation Programme, the contract value with BJSS has been uplifted by £1,000,000 including recoverable VAT, which is not more than 50% of the original value. There is no requirement to extend the duration of the Contract, which runs to 24th January 2023. The uplift in value will facilitate handover and knowledge transfer from the incumbent to the new supplier. The new supplier is expected to be fully transitioned to continuing delivery of the service by end of May 2022/beginning of July 2022. The key aspects of the process of transitioning from one supplier to another in the Digital Health environment are: Supplier Onboarding • Provision of kit • Access to environments Knowledge transfer • Understanding the problem DWP is trying to solve in detail • Explaining the DWP context • Understanding the specific products involved in the development and the service design Interacting with incumbent provider • Introducing the new provider to the physical code • Showing the new provider the repositories holding the code • Explaining test cycles and release approach • Period of dual running between incumbent and new provider to ensure seamless transfer and confirm transfer complete

Ammendments to Previous Notice

Award Detail

CPV Codes

• 72000000 - IT services: consulting, software development, Internet and support

Indicators

• Contract modified due to additional needs.

Legal Justification

To ensure we transition effectively to the new supplier and protect delivery for the Health Transformation Programme, the contract has been uplifted from £3,916,667 to £4,916,667. In the event all the SOWs are recoverable then there can be up to £1M in additional contract value. If the SOWs are not recoverable then the value of SOWs will be reduced, potentially down to the £833K. If the above approach was not adopted, the impacts would be: All development work to be halted or significantly slowed whilst new teams had a full and comprehensive knowledge transfer. • This is anticipated to take around 4 weeks • This would result in a doubling of costs with no output or outcomes for this period. Essentially lost benefit • Pace of delivery post KT would be significantly slower meaning delivery date would move by a minimum of 4 weeks. • On this basis, a 10 week deliverable has now become 18 weeks minimum. • Financial losses circa £425k plus the original cost to deliver (8 weeks delay=£275k).

Other Information

Suppliers Instructions: How to Express Interest in this Tender: 1. Register on the eSourcing portal (this is only required once): https://dwp.bravosolution.co.uk & click the link to register - Accept the terms & conditions & click 'continue' - Enter your correct business & user details - Note your chosen username & click 'Save'. You will receive an email with your password (keep this secure) 2. Express an Interest in the tender - Login to the portal with the username/password - Click the 'PQQs / ITTs Open To All Suppliers' link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier) - Click on the relevant exercise to access the content. - Click the 'Express Interest' button at the top of the page. - This will move the PQQ /ITT into your 'My PQQs/ My ITTs' page. (A secure area reserved for your projects only) -You can now access any attachments by clicking 'Buyer Attachments' in the 'PQQ/ ITT Details' box 3. Responding to the tender - Click 'My Response' under 'PQQ/ ITT Details', you can choose to 'Create Response' or to 'Decline to Respond' (please give a reason if declining) - You can now use the 'Messages' function to communicate with the buyer and seek any clarification - Note the deadline for completion. Follow the onscreen instructions to complete the PQQ/ ITT - There may be a mixture of online & offline actions to complete (detailed online help available). To submit your reply use the 'Submit Response' button (top of the page). For further assistance please consult the online help, or the eTendering help desk. DWP expressly reserves the rights(i)to use a reverse auction; (ii)to cancel this procurement at any stage; (iii)to not award any contract as a result of the procurement process commenced by publication of this notice; (iv)and in no circumstances will DWP be liable for any costs incurred by potential suppliers.