GWR Customer Experience Training (GEMS2)
A Utilities Contract Award Notice
by FIRST GREATER WESTERN LIMITED
- Source
- Find a Tender
- Type
- Framework (Services)
- Duration
- 15 month (est.)
- Value
- ___
- Sector
- PROFESSIONAL
- Published
- 12 Apr 2022
- Delivery
- 01 Jan 2022 to 31 Mar 2023 (est.)
- Deadline
- n/a
Concepts
Location
SWINDON
2 buyers
- First Greater Western Swindon
1 supplier
- Unnamed None
Description
The design, delivery and evaluation of a Customer Experience development programme
Total Quantity or Scope
This Expression of Interest (EOI) is designed to identify any Suppliers that are interested in tendering for the provision of Provision of design, delivery and evaluation of Great Experience Makers 2 (GEMs 2) at Great Western Railway (GWR). GWR wish to source a single supplier to; The design, delivery and evaluation of a Customer Experience development programme, which will build on the success to date of Great Experience Makers and further enhance colleagues' capabilities relating to best practice customer experience from within and outside the travel industry. The programme will need to create excitement and engagement rather than a sense of "more of the same".
Award Detail
| 1 | Unnamed (None)
|
CPV Codes
- 80511000 - Staff training services
- 80000000 - Education and training services
Indicators
Reference
- FTS 009715-2022