Invitation To Tender for the Provision of a Demand Responsive Transport App
A Contract Award Notice
by HIGHLANDS AND ISLANDS TRANSPORT PARTNERSHIP (HITRANS)
- Source
- OJEU
- Type
- Contract (Services)
- Duration
- 3 year (est.)
- Value
- £116K
- Sector
- TRANSPORT
- Published
- 29 Apr 2022
- Delivery
- To 28 Apr 2025 (est.)
- Deadline
- n/a
Concepts
Location
Area covered by HITRANS partner local authorities, Highland, Moray, Orkney, CNeS & Argyll and Bute. Contract may also be used by other Scottish LA’s or RTPs subject to HITRANS agreement.






2 buyers
1 supplier
- Liftango North Berwick
Description
Provision of a software application suite that will simplify the booking and management of current demand responsive transport services within the Highlands and Islands
Total Quantity or Scope
HITRANS are seeking to procure a software application suite that will simplify the booking and management of current DRT services within the region, initially focussing on the islands, with an aim to also increase awareness and accessibility of the services to all potential users. The high-level service requirements for this tender are: - Provision and maintenance of a Demand Responsive Transport software booking and management system that includes: - Journey planning, booking and payment through a smartphone app and website - Operational management system for service operators and local authorities - Driver application with schedule and navigation - Driver duty management - Advanced and real-time bookings - Fixed, flexible and mixed (fixed with flexible) routes - Automated service scheduling - Real-time passenger tracking of their service - Operator insight to the use of their vehicles and key operating metrics - Ability for reservations to be made for users - Ability to direct customers to a commercial and/or fixed timetable bus route if most appropriate for their journey. - Capacity for a number of different DRT services in different geographies to be included with their own branding - Potential to increase the services included during the contract period - System status, fault monitoring and reporting facilities - API to allow integration from other apps, specifically to include integration with HITRANS GoHi MaaS platform, Scottish Islands Passport App and HITRANS CivTech 5.0 solution with The Routing Company. - Optional extension to include additional operators and geographical areas during the Contract, that may include services operated in other Local Authorities or Regional Transport Partnership areas outside of the HITRANS region. Within the initial project this may include services within either the Shetland or Clyde islands within neighbouring Regional Transport Partnership areas of ZETRANS and Strathclyde Passenger Transport (SPT)
Award Detail
1 | Liftango (North Berwick)
|
Renewal Options
As outlined in the tender the contract extends to the area covered by HITRANS 5 partner local authorities, Highland, Moray, Orkney Islands, Comhairle nan Eilean Siar and Argyll and Bute Council. The contract may also be used by other Local authorities or Regional transport Partnerships in Scotland subject to the agreement of HITRANS and the successful supplier.
Award Criteria
Quality based on several weighted criteria as set out in tender documentation | 60.0 |
PRICE | 40.0 |
CPV Codes
- 60140000 - Non-scheduled passenger transport
- 60112000 - Public road transport services
- 33952000 - Antiputrefaction masks
Indicators
- Options are available.
- Award on basis of price and quality.
Other Information
Please see tender documents for more information. Please refer to tender documents. (SC Ref:691218)
Reference
- OJEU 228587-2022