Invitation To Tender for the Provision of a Demand Responsive Transport App

Concepts

• passenger transport
• inverness
• the routing company
• responsive transport services
• road transport
• provision of a demand responsive transport app
• management of current demand
• smartphone app
• scottish islands passport app
• responsive transport software booking

Location

Inverness

Description

Provision of a software application suite that will simplify the booking and management of current demand responsive transport services within the Highlands and Islands

Total Quantity or Scope

HITRANS are seeking to procure a software application suite that will simplify the booking and management of current DRT services within the region, initially focussing on the islands, with an aim to also increase awareness and accessibility of the services to all potential users. The high-level service requirements for this tender are: - Provision and maintenance of a Demand Responsive Transport software booking and management system that includes: - Journey planning, booking and payment through a smartphone app and website - Operational management system for service operators and local authorities - Driver application with schedule and navigation - Driver duty management - Advanced and real-time bookings - Fixed, flexible and mixed (fixed with flexible) routes - Automated service scheduling - Real-time passenger tracking of their service - Operator insight to the use of their vehicles and key operating metrics - Ability for reservations to be made for users - Ability to direct customers to a commercial and/or fixed timetable bus route if most appropriate for their journey. - Capacity for a number of different DRT services in different geographies to be included with their own branding - Potential to increase the services included during the contract period - System status, fault monitoring and reporting facilities - API to allow integration from other apps, specifically to include integration with HITRANS GoHi MaaS platform, Scottish Islands Passport App and HITRANS CivTech 5.0 solution with The Routing Company. - Optional extension to include additional operators and geographical areas during the Contract, that may include services operated in other Local Authorities or Regional Transport Partnership areas outside of the HITRANS region. Within the initial project this may include services within either the Shetland or Clyde islands within neighbouring Regional Transport Partnership areas of ZETRANS and Strathclyde Passenger Transport (SPT)

Renewal Options

Option of 12 month extension for up to 24 months

CPV Codes

• 60140000 - Non-scheduled passenger transport
• 60112000 - Public road transport services

Indicators

• Bids should cover the whole contract.
• Renewals are available.
• Professional qualifications are sought.
• Staff qualifications are relevant.
• Award on basis of price and quality.

Other Information

Please see tender documents for more information. Please refer to tender documents. NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=665129. The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx. Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems. (SC Ref:665129)