Application Maintenance and Support Services

A Contract Award Notice
by FINANCIAL CONDUCT AUTHORITY

Source
Find a Tender
Type
Contract (Services)
Duration
4 year (est.)
Value
£7M
Sector
TECHNOLOGY
Published
16 May 2022
Delivery
To 16 May 2026 (est.)
Deadline
n/a

Concepts

Location

UNITED KINGDOM

Geochart for 2 buyers and 1 suppliers

2 buyers

1 supplier

Description

The FCA uses third party partners to provide Application Maintenance and Support Services of systems. This includes services required to keep a software system (application) operational and functional and includes support and maintenance of bespoke code and COTS (commercial off the shelf) and SaaS (Software as a Service) products, providing incident and problem management services to resolve software problems, supporting batch and housekeeping tasks as well as Service Management Services such as IT Service Continuity, Availability and Capacity Management, Release Management and Software and Configuration Management.

Total Quantity or Scope

The FCA has tendered for Application Maintenance and Support Services of systems. The services required includes keeping a software system (application) operational and functional and includes support and maintenance of bespoke code and COTS (commercial off the shelf) and SaaS (Software as a Service) products, providing incident and problem management services to resolve software problems, supporting batch and housekeeping tasks as well as Service Management Services such as IT Service Continuity, Availability and Capacity Management, Release Management and Software and Configuration Management.

Award Detail

1 Sopra Steria (Hemel Hempstead)
  • Reference: con-21-178
  • Num offers: 1
  • Value: £7,142,278

Award Criteria

Quality 70.0
Price 30.0

CPV Codes

  • 72000000 - IT services: consulting, software development, Internet and support
  • 72611000 - Technical computer support services
  • 72222300 - Information technology services
  • 72222200 - Information systems or technology planning services
  • 72223000 - Information technology requirements review services

Indicators

  • Award on basis of price and quality.

Other Information

To view this notice, please click here: https://fca.delta-esourcing.com/delta/viewNotice.html?noticeId=690570888 GO Reference: GO-2022516-PRO-20143906

Reference

Domains