The Provision of Commercial and Communication Services Framework
A Utilities Contract Notice
by SE TRAINS LIMITED
- Source
- Find a Tender
- Type
- Framework (Services)
- Duration
- 3 year
- Value
- 3M
- Sector
- PROFESSIONAL
- Published
- 26 May 2022
- Delivery
- To 23 Jun 2025 (est.)
- Deadline
- 24 Jun 2022 12:00
Concepts
Location
London, Kent and East Sussex
2 buyers
- SE Trains London
Description
The scope of this procurement activity is to place an overarching Framework which shall support our Communications and Commercial teams. There are a number of activities required which cover: - Insights support. - Print and brand merchandise. - Internal and External Media campaigns, creative treatment and materials. - Experiential, promotions and Events. - Miscellaneous - including but not limited to, staging and equipment hire and support, event room hire etc. - Digital services. These areas are pools / Lots, which shall drill down with more specific requirements. Please note that the contract(s) shall be placed at zero value commitment, and call-offs are to be placed in accordance with the Southeastern Procurement Policy. This procedure will allow options for any company under DOHL (DfT OLR Holdings) to utilise the services in the future if required, and adequate headroom has been accommodated within the value associated with this notice.
Lot Division
| 1 | Insights Insights and associated services not limited to: - Econometrics - Research and survey development - Segmentation and targeting support |
| 2 | Print and Brand Merchandise Print and brand merchandise including, but not limited to: - Graphics, design and proofing - Artwork design and development - Sourcing of branded and unbranded merchandise Design and production of collateral flyers, leaflets, posters etc. |
| 3 | Internal and External media campaigns, creative treatment and materials Internal and external media campaigns, creative treatment and materials, not limited to: - Video/short film and animation development and execution - Creative "blue sky" thinking sessions, including design and production of assets for media campaigns such as radio, print, digital etc. - Media access, TV, Radio - Voiceover - Message and script support - Supply of materials to media owners in correct format and specification |
| 4 | Experiential, Promotions and Events Experiential, Promotions and Events, not limited to: - Concept creative design, implementation, and event management - Speaker Support - Filming and Interviews - Focus groups for message testing - Short notice crisis management support / projects - Filming, interviews, script production and editing of material - Engagement campaign support (Internal Communications) |
| 5 | Miscellaneous Miscellaneous services, not limited to: - Staging and equipment hire and support - Event room hire and hospitality support - Reward and store voucher supply - Complimentary giveaways / surprise and delight - Photography / stock images / visual output e.g. drone footage (subject to approvals). - Podcast creative, production and distribution |
| 6 | Digital Services Digital Services, not limited to: - Email marketing - Social media - Point to point journey API hosting and support - Web accessibility plugin software - UX optimisation audit - Ongoing accessibility compliance - Website accessibility standards maintenance - On board media portal - Online timetables - Online live disruption map |
Renewal Options
Options to extend term by up to 2 years Options to extend term by up to 2 years
CPV Codes
- 79000000 - Business services: law, marketing, consulting, recruitment, printing and security
- 79310000 - Market research services
- 79320000 - Public-opinion polling services
- 79330000 - Statistical services
- 22100000 - Printed books, brochures and leaflets
- 22200000 - Newspapers, journals, periodicals and magazines
- 22300000 - Postcards, greeting cards and other printed matter
- 22600000 - Ink
- 32320000 - Television and audio-visual equipment
- 32333000 - Video recording or reproducing apparatus
- 79342000 - Marketing services
- 79430000 - Crisis management services
- 79933000 - Design support services
- 79341400 - Advertising campaign services
- 79416000 - Public relations services
- 79951000 - Seminar organisation services
- 92111210 - Advertising film production
- 92111220 - Advertising video-tape production
- 92111250 - Information film production
- 92111300 - Entertainment film and video-tape production
- 79952000 - Event services
- 79961100 - Advertising photography services
- 79961200 - Aerial photography services
- 79961300 - Specialised photography services
- 79963000 - Photograph restoration, copying and retouching services
- 30221000 - Digital cadastral maps
- 79342100 - Direct marketing services
- 79342200 - Promotional services
- 79342300 - Customer services
- 79342310 - Customer survey services
- 79342311 - Customer satisfaction survey
- 79342320 - Customer-care services
- 79342321 - Customer-loyalty programme
Indicators
- Bids should cover one or more lots.
- Bids should cover the whole contract.
- This is a recurring contract.
- Options are available.
- Renewals are available.
- Award on basis of price and quality.
Reference
- FTS 014749-2022