(NU/1589-52) Provision of an online support system for the Realising Opportunities Programme

Concepts

• provision of an online support system
• business services
• newcastle upon tyne
• ro central team
• realising opportunities
• technical support
• key element of the programme
• online community
• online support
• ro programme

Location

Geochart for 1 buyers and 1 suppliers

Newcastle University

Brightside Social Enterprise

+−

Leaflet | Map tiles by Stamen Design, under CC BY 3.0. Data by OpenStreetMap, under ODbL.

Description

The scope of this contract includes: • The provision of an online support system. • The provision of appropriate and robust Child Safeguarding. • Implementation/technical support and updates/development/maintenance of the system. • Training for undergraduate students and the RO Central Team. Online support is a key element of the programme delivered by the Realising Opportunities (RO) Partnership, underpinning the other elements students are involved in. Online support is ongoing throughout the RO programme and involves live web chats, email support from a dedicated RO Ambassador and the opportunity to have interactions with current undergraduate students at the RO Partner universities via an online community. A high quality, secure system to facilitate interactions in the online community is required. To encourage student participation, the system must also be accessible, user friendly and attractive.

Award Detail

CPV Codes

• 79000000 - Business services: law, marketing, consulting, recruitment, printing and security
• 72210000 - Programming services of packaged software products
• 48480000 - Sales, marketing and business intelligence software package
• 48481000 - Sales or marketing software package
• 79413000 - Marketing management consultancy services
• 79342000 - Marketing services
• 72212481 - Sales or marketing software development services
• 72212480 - Sales, marketing and business intelligence software development services

Indicators

• Contract is suitable for SMEs.