Post Office Banking Automation

Concepts

• post office banking automation
• finance and insurance
• office and computing machinery
• automation of a proportion
• post office branches
• post offices
• teller cash automation supply
• automation
• provision of transaction processing
• telecommunications services

Location

UK

Description

Provision of transaction processing, managed services and hardware for the automation of a proportion of 11,500 Post Office branches made up of five (5) Lots:- Lot 1 - the provision of a highly resilient, compliant and secure platform providing ATM switching to LINK and other Schemes; Lot 2 - provision of multi-vendor software, telecommunications services, hardware installation and maintenance services, monitoring and helpdesk, fraud and security solutions, cash management, balancing and disputes management and other self-service operational services including provision of management information; Lot 3 - ATM hardware, Lot 4 - a range of self-service hardware including but not limited to deposit and cash recycling equipment and; Lot 5 - teller cash automation supply but not limited to cash recycling hardware.

Total Quantity or Scope

The provision of multi-vendor banking automation and self-service equipment to enable banking transactions within Post Offices to support locations with both high, medium and low transaction volumes. This may result in a differentiated service proposition based on demographics. Hardware requirements will include but will not be limited to the following - mono function cash dispensing and multi-function devices providing other services including but not limited to deposit taking, bill payments etc. - the provision of hardware component upgrades for existing equipment to support existing transaction sets and services and preserve the longevity of the incumbent hardware where appropriate. - The provision of both new or refurbished equipment or a combination of both - Equipment may be provided directly under the Agreement, as part of a monthly service fee or via a supply or leasing agreement or another arrangement. - The provision of facilities for the secure destruction of obsolete and used parts and subsequent provision of evidence that meets the security requirements of the relevant Schemes. - To provide asset management solutions - To support proof of concept initiatives as required from time to time

Award Detail

Award Criteria

CPV Codes

• 66000000 - Financial and insurance services
• 30000000 - Office and computing machinery, equipment and supplies except furniture and software packages
• 30200000 - Computer equipment and supplies
• 30210000 - Data-processing machines (hardware)
• 35120000 - Surveillance and security systems and devices
• 35121000 - Security equipment
• 35125000 - Surveillance system

Indicators

• Award on basis of price and quality.

Other Information

The contract term is for an initial period of 60 months with renewal options to extend on one or more occasions up to a maximum term of period of 84 months. Two Contracts have been awarded under this Lot 3 for the Supply of ATMs and the estimated Contract value is £24m over both Contracts for the duration including extension options.(84 months)