DoJ - NICTS - The Parole Commissioners NI - Case Management System and Upload Portal

Concepts

• case management system
• belfast
• information technology
• northern ireland prison service
• comprehensive case management system
• existing parole commissioners of northern ireland
• parole commissioners ni
• doj
• non-complex case information
• system service commencement date

Location

Northern Ireland:

Description

The purpose of this procurement is to: • Develop and implement a comprehensive case management system incorporating the data held within the existing Parole Commissioners of Northern Ireland (PCNI) case management system and supporting excel documentation (this consists of basic/non-complex case information) to support the work of PCNI in the discharge of their functions. • Provide an upload portal that allows for referral submissions and dossiers to be transferred between the Northern Ireland Prison Service (NIPS) and PCNI. • Provide technical support and maintenance for the term of the contract plus the facility to make change requests. This contract will start on the Contract Commencement Date and include a period of development up to the Service Commencement Date (This must be no later than 31st August 2023). The support and maintenance will commence following system Service Commencement Date until expiry of the initial period of four years plus two optional extension periods of 12 months each.

Total Quantity or Scope

• Develop and implement a comprehensive case management system incorporating the data held within the existing Parole Commissioners of Northern Ireland (PCNI) case management system and supporting excel documentation (this consists of basic/non-complex case information) to support the work of PCNI in the discharge of their functions. • Provide an upload portal that allows for referral submissions and dossiers to be transferred between the Northern Ireland Prison Service (NIPS) and PCNI. • Provide technical support and maintenance for the term of the contract plus the facility to make change requests. … Additional information: The contract will commence on award of contract. The service commencement date of the initial 4 years will commence on acceptance of the fully tested and operational system by the Contracting Authority.

Renewal Options

The contract will run for 4 years from service commencement date with the option to extend for a further 2 periods of up to 12 months each.

CPV Codes

• 72000000 - IT services: consulting, software development, Internet and support
• 48600000 - Database and operating software package
• 72200000 - Software programming and consultancy services
• 72210000 - Programming services of packaged software products
• 72250000 - System and support services
• 72500000 - Computer-related services
• 48000000 - Software package and information systems

Indicators

• This is a one-off contract (no recurrence)
• Options are available.
• Renewals are not available.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** Contractors not delivering on contract requirements. is a serious matter. It means the public purse is not getting what it is paying for. If a contractor fails to reach satisfactory levels of contract performance they will be given a specified time to improve. If, after the specified time, they still fail to reach satisfactory levels of contract. performance, the matter will be escalated to senior management in CPD for further action. If this occurs and their performance still does not improve to satisfactory levels within the specified period, it may be regarded as an act of grave professional misconduct and they may be issued with a Notice of Unsatisfactory Performance and the their place on the contract may be terminated. The issue of a Notice of unsatisfactory Performance will result in the contractor being excluded from all procurement competitions being undertaken by Centres of Procurement Expertise on behalf of bodies covered by the Northern Ireland Procurement Policy for a period of twelve months from the date of issue of the Notice.