P-2449 Public Transport Customer Satisfaction Monitoring

A Tender Notice
by TRANSLINK

Source
Find a Tender
Type
Contract (Services)
Duration
4.5 year
Value
£800K
Sector
PROFESSIONAL
Published
17 Aug 2022
Delivery
To 28 Feb 2027 (est.)
Deadline
22 Sep 2022 14:00

Concepts

Location

Northern Ireland:

Geochart for 1 buyers and 0 suppliers

1 buyer

Description

Translink wishes to appoint a service provider to facilitate customer satisfaction monitoring amongst Translink bus and rail passengers in Northern Ireland.

Renewal Options

Extension of up to 24 months following initial contract period

Award Criteria

Quality 70
Financial 30

CPV Codes

  • 79342311 - Customer satisfaction survey
  • 79342310 - Customer survey services

Indicators

  • This is a one-off contract (no recurrence)
  • Renewals are available.

Other Information

Your response must be submitted via the relevant Call for Tender (CfT) on the eTendersNI portal. Instructions on how to submit your response can be found within the Interactive Walkthrough on the eTendersNI Homepage. No other method of submission will be accepted. ** PREVIEW NOTICE, please check Find a Tender for full details. **

Reference

Domains