Y23038 - Supply of ICT Managed Services and Consultancy

A Tender Notice
by KENT COUNTY COUNCIL (T/A KCS PROCUREMENT SERVICES)

Source
Find a Tender
Type
Framework (Services)
Duration
4 year
Value
£500M
Sector
TECHNOLOGY
Published
02 Sep 2022
Delivery
To 29 Sep 2026 (est.)
Deadline
20 Oct 2022 13:00

Concepts

Location

United Kingdom:

Geochart for 1 buyers and 0 suppliers

1 buyer

Description

This Framework Agreement will be split into two (2) LOTS. LOT 1 - ICT Managed Services. Awarded Supplier(s) must be capable of supplying a range of delivery models including supply and fit, support and maintenance, systems configuration and management, hybrid or fully managed ICT service, integration of services with other technologies and/or contractors’ solutions, both cloud and on-premise options, including but not limited to: • ICT Support and Maintenance • ICT Strategy and Planning • Connectivity • Cloud Solutions • Safeguarding and Security • Strategy and Planning • Data Storage and Back Up • Networking Solutions • ICT Infrastructure • Consultancy In the context of the solutions required, ICT infrastructure can include but not be limited to hardware, software, network, peripheral equipment, audio-visual equipment, user devices and mobile connectivity (as an integrated package within user devices). LOT 2 - ICT Consultancy Services Awarded Suppliers must be capable of providing full spectrum, and multidisciplinary consultancy Services that may extend beyond the scope of the Goods/Services purchased and referenced in LOT 1. Technology and associated and related disciplines, including but not limited to: • Audit • Assessment • Design • Consultancy and Support • Configuration Support • Cyber Security • Discovery and Analysis • Planning Strategies • Project Scoping • Project Management • Programme Management • Cost Modelling • Operational Modelling • Cloud Solutions • Server Solutions • Software • Hardware • Risk Assessment/Management • Risk Mitigation • Security • Cost Analysis • ICT Digital Strategy Development • Quality and Testing • Project Implementation • Systems • Maintenance • ICT Systems, Processes and Policies. As relevant industries, technologies and specialities evolve and advance, it is anticipated that any future consultancy provisions will be made available as part of the Framework Agreement and will be current, effective timely and responsive to requirements.

Lot Division

1 ICT Managed Services
  • Value: £250M

Supplier(s) must be capable of supplying a range of delivery models including supply and fit, support and maintenance, systems configuration and management, hybrid or fully managed ICT service, integration of services with other technologies and/or contractors’ solutions, both cloud and on-premise options, including but not limited to: … o On-Site Support o Remote Support o Annual Health Check o Pre Ofsted Check o Routine Maintenance o MIS Support o Training … Tenderers should state in Annex D – Tenderers Response LOT 1 their ability to provide the Services as listed. In the context of the solutions required, ICT infrastructure can include but not be limited to hardware, software, network, peripheral equipment, audio-visual equipment, user devices and mobile connectivity (as an integrated package within user devices). Additional information: To gain access and complete the necessary documents please follow the instruction below Visit - WWW.Kentbusinessportal.org.uk Select - Opportunities Select Organisation - Commercial Services Select the opportunity appropriate to you from the list provided Express interest - you may need to register first Once successful expression is completed you can access and complete the requirements in two ways 1 - when you register you will receive a successful registration email, this also contains an link taking you direct to the opportunity 2 - when you log in to proactis go to my activities, select commercial services and you will be presented with the opportunity. Following the instruction from herein

2 ICT Consultancy Services
  • Value: £250M

Suppliers must be capable of providing full spectrum, and multidisciplinary Consultancy Services that may extend beyond the scope of the Goods/Services purchased and referenced in LOT 1. Technology and associated and related disciplines, including but not limited to: … • Procurement and Supply • Risk Management • Opportunity Management • Policy Reviews and Advice … • Infrastructure • Data Protection • Process Mapping and Optimisation • Risk Assessment • Risk Management … • Cost analysis … • Disaster Recovery • Individual Specialists and or Team of Consultants • ICT Architecture • Quality and testing • ICT Operations and Infrastructure • Conception development • Innovation • Project implementation … • Servicing • Testing • Support • Research, data and analysis based objective recommendations • ICT Systems, processes and policies. As relevant industries, technologies and specialities evolve and advance, it is anticipated that any future consultancy provisions will be made available as part of the Framework Agreement and will be current, effective timely and responsive to requirements Additional information: To gain access and complete the necessary documents please follow the instruction below Visit - WWW.Kentbusinessportal.org.uk Select - Opportunities Select Organisation - Commercial Services Select the opportunity appropriate to you from the list provided Express interest - you may need to register first Once successful expression is completed you can access and complete the requirements in two ways 1 - when you register you will receive a successful registration email, this also contains an link taking you direct to the opportunity 2 - when you log in to proactis go to my activities, select commercial services and you will be presented with the opportunity. Following the instruction from herein

CPV Codes

  • 72000000 - IT services: consulting, software development, Internet and support

Indicators

  • This is a one-off contract (no recurrence)
  • Renewals are not available.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. ** All public bodies will have access to this Framework Agreement but may only do so with the agreement of the Contracting Authority. Those organisations who may wish to access this Framework Agreement will be members, local government authorities, the police service, the fire service, the NHS and NHS trusts, housing associations, third sector organisations, academic centres (including Academies), free schools, publicly funded organisations and publicly owned private companies, operating within the geographic boundaries of the United Kingdom, Channel Islands, Northern Ireland and Isle of Man. Full details of the classification of potential Customer’s geographical areas and organisation classifications are detailed as follows: LOCAL AUTHORITY COUNCILS: England: County, Unitary, District, Borough, and Metropolitan Councils. (Parish and Community Councils are also permissible users). See link: A-Z of councils online | Local Government Association https://www.local.gov.uk/topics http://www.direct.gov.uk/en/Dl1/Directories/Localcouncils/index.htm Northern Ireland: Administered across 26 Districts of Northern Ireland. See link: http://www.nidirect.gov.uk/local-councils-in-northern-ireland Scotland: Administered across 32 Council areas. See link: Councils | COSLA Wales: Administered across 22 Council areas. See link: Find your local authority | GOV. WALES Isle of Man: Administered across 22 local authorities, consisting of 4 town authorities, 2 district authorities, 2 village authorities, and 14 parish authorities. https://www.gov.im/categories/home-and-neighbourhood/local-authorities/local-aut... Channel Islands: https://www.gov.je/Government/Departments/Pages/default.aspx https://www.gov.gg/article/152949/Government-Departments EMERGENCY SERVICES: POLICE: National https://www.btp.police.uk/ http://www.mod.police.uk http://www.npas.police.uk/ England Home | Police.uk (www.police.uk) https://www.gov.uk/government/organisations/civil-nuclear-constabulary Northern Island https://www.police.uk/northern-ireland/ Scotland http://www.scotland.police.uk/ https://www.gov.uk/government/organisations/civil-nuclear-constabulary Wales https://www.dyfed-powys.police.uk/ Home | Gwent Police Home | North Wales Police https://www.police.uk/south-wales/ https://www.gov.uk/government/organisations/civil-nuclear-constabulary Isle of Man https://www.iompolice.im/ Channel Islands https://jersey.police.uk/ http://www.guernsey.police.uk/ FIRE and RESCUE UK – England, Scotland, Northern Ireland, Wales, IOM http://www.fireservice.co.uk/information/ukfrs/ https://www.ukfirestations.co.uk/brigades Channel Islands https://www.gov.je/Government/Departments/HomeAffairs/Pages/default.aspx MARITIME AND COASTGUARD AGENCY UK – England, Scotland, Northern Ireland, Wales, IOM https://www.gov.uk/government/organisations/maritime-and-coastguard-agency/about... Isle of Man https://www.gov.im/coastguard Channel Islands http://www.ports.je/JerseyCoastguard/Pages/default.aspx https://www.rnli.org.gg/guernseys-lifeboat/ NHS/HEALTH BODIES AND AMBULANCE SERVICES: England https://www.nhs.uk/servicedirectories/pages/nhstrustlisting.aspx East Midlands Ambulance Service NHS Trust http://www.emas.nhs.uk East of England Ambulance Service NHS Trust http://www.eastamb.nhs.uk London Ambulance Service NHS Trust http://www.londonambulance.nhs.uk North East Ambulance Service NHS Foundation Trust http://www.neas.nhs.uk North West Ambulance Service NHS Trust http://www.nwas.nhs.uk South Central Ambulance Service NHS Foundation Trust http://www.southcentralambulance.nhs.uk South East Coast Ambulance Service NHS Foundation Trust http://www.secamb.nhs.uk South Western Ambulance Service NHS Foundation Trust https://www.swast.nhs.uk/welcome West Midlands Ambulance Service NHS Trust http://www.wmas.nhs.uk Yorkshire Ambulance Service NHS Trust http://www.yas.nhs.uk Northern Island http://www.hscni.net/index.php?link=trusts http://www.niamb.co.uk/ Scotland https://www.scot.nhs.uk/organisations/ http://www.scottishambulance.com/WhatWeDo/Default.aspx Wales http://www.wales.nhs.uk/nhswalesaboutus/structure https://www.ambulance.wales.nhs.uk/ Isle of Man https://www.gov.im/about-the-government/departments/health-and-social-care/ https://www.gov.im/categories/health-and-wellbeing/isle-of-man-ambulance-service... Channel Islands https://www.gov.je/Government/Departments/HealthSocialServices/Pages/index.aspx https://www.gov.gg/article/119652/Health-Social-Care--Wellbeing https://www.gov.je/pages/contacts.aspx?contactid=87 St John Ambulance Cymru - Wales’ leading first aid charity (sjacymru.org.uk) CENTRAL GOVERNMENT DEPARTMENTS AND THEIR AGENCIES: http://www.direct.gov.uk/en/Dl1/Directories/A-ZOfCentralGovernment/index.htm REGISTERED SOCIAL LANDLORDS: Government-funded, not-for-profit organisations that provide affordable housing. They include housing associations, trusts and cooperatives. England https://www.gov.uk/government/publications/current-registered-providers-of-socia... Scotland https://directory.scottishhousingregulator.gov.uk/Pages/Datasets-and-Reports.asp... Northern Ireland https://www.nidirect.gov.uk/contacts/housing-associations Wales https://gov.wales/ Isle of Man https://www.gov.im/categories/home-and-neighbourhood/affordable-housing/public-s... Channel Islands https://www.gov.je/Home/RentingBuying/OtherRentalOptions/Pages/OtherHousing.aspx http://www.gha.gg/ EDUCATIONAL ESTABLISHMENTS: Nursery, primary, middle or high schools, secondary schools, Academies, free schools, special schools, Pupil Referral Units (PRU), further education colleges, universities. UK – England, Scotland, Northern Ireland, Wales http://www.schoolswebdirectory.co.uk/index.php https://get-information-schools.service.gov.uk/ https://www.hefcw.ac.uk/ https://www.universitiesuk.ac.uk Isle of Man https://www.gov.im/categories/education-training-and-careers/schools-and-college... Channel Islands https://www.gov.je/Education/Schools/FindingSchool/Pages/default.aspx https://www.gov.gg/article/163185/Education-Working--Retiring CHARITIES England and Wales https://www.gov.uk/government/organisations/charity-commission Scotland http://www.oscr.org.uk/ Northern Ireland https://www.charitycommissionni.org.uk/charity-search/ Isle of Man Isle of Man Government - Charities Channel Islands http://www.jerseycharities.org/members http://www.charity.org.gg/Find Suppliers are advised that the Contracting Authority and its Customers reserve the right to supply the tendered products, services, and commodities to companies that have a majority public sector ownership by any of the public sector bodies referred to above during the Framework Agreement period as stated in this document, for the purpose of selling to other public, private and third sector organisations.

Reference

Domains