Contact Centre as a Service (CCaaS)

A Contract Award Notice
by ACCENT HOUSING LIMITED

Source
Find a Tender
Type
Framework (Services)
Duration
not specified
Value
£501K
Sector
BUSINESS
Published
05 Oct 2022
Delivery
not specified
Deadline
n/a

Concepts

Location

United Kingdom:

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

Accent Housing Ltd (Accent) used the Crown Commercial Services (CCS) RM3808 Network services 2 Lot 13 Framework to source the services of a recognised, accredited Supplier for the design, supply, integration, installation, configuration and ongoing support and maintenance of a new Contact Centre as a Service (CCaaS) solution.

Award Detail

1 Wavenet (Solihull)
  • Network Services 2
  • Reference: 028016-2022-1
  • Value: £500,988

Award Criteria

Quality 70
price 30

CPV Codes

  • 79510000 - Telephone-answering services
  • 79512000 - Call centre

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. **

Reference

Domains