Provision of Revenue Management System

Concepts

• birmingham
• database services
• west midlands trains
• revenue management system
• revenue
• revenue management analysts
• pass no = fail wmt
• excellent supporting evidence
• required answer
• insufficient information

Location

West Midlands England:

Description

West Midlands Trains (WMT) sell a range of Advance tickets to manage demand effectively and optimise revenue. Currently WMT has a revenue management system (RMS), the contract for which ends in June 2023. WMT are looking to identify the optimal RMS provider to partner with beyond this date.

Total Quantity or Scope

The chosen supplier will provide a system which enables WMT to optimally manage their Advance Purchase fares to balance supply with demand on each train service while maximising revenue. The system will need to have accurate forecasting capability and combine this with a sophisticated optimiser to automatically set Advance ticket allocations. The system will need to support the revenue management analysts in their roles by offering a range of advanced features while maintaining ease of use. It will need to integrate with existing systems used by WMT and allow effective analysis through data extraction and reporting functionality. Additional information: Interested parties should contract the named person by email at Section I.1 to register interest and request the Prequalification Questionnaire which shall be required to be completed by the time limit for receipt of expressions of interest at Section IV.2.2 Scoring Matrix The PQQ scoring will be as follows:- SCORE GIVEN - QUALITATIVE GUIDANCE - SHORT GUIDANCE 0 - Question not answered or answer is irrelevant. - Not answered/irrelevant. 1 - Weak: Insufficient information to enable evaluation or contains major shortcomings or errors to make it non-compliant. - Worst in class/errors in submission. 2 - Below Satisfactory: partially compliant answer but with obvious deficiencies. Brief or incomplete answers with little or no supporting detail or wholly generic answer. - Below industry standard. 3 - Satisfactory: Answer meets the minimum requirements but lack convincing supporting detail to give confidence that they will meet requirements. Some attempt to provide relevant answers not generic. - In line with industry standard. 4 - Good: Thorough response with relevant supporting detail and evidence to give confidence that the requirements will be met. Tailored answers. - Above industry standard. 5 - Excellent: Comprehensive and well-structured response with excellent supporting evidence. Wholly bespoke for the protect and demonstrates exceptional understanding of the requirements. - Market leading. SCORING PROCESS Where Yes is the required answer: YES = PASS NO = FAIL WMT will assess additional information provided by the interested parties who select NO, but have additional information to justify their selection. Where NO is the required answer NO = PASS YES = FAIL WMT will assess additional information provided by the interested parties who select YES, but have additional information to justify their selection.

Renewal Options

The duration of the term will be 36 months plus an option for a short extension to 30/09/26 if required to the end of the National Rail Contract. Any Contract entered into will be subject to a break clause effective at the end of / termination of the National Rail Contract initial core term (15/09/24) which WMT has with the DfT.

CPV Codes

• 72320000 - Database services

Indicators

• This is a one-off contract (no recurrence)
• Renewals are available.

Other Information

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