Provision of Continuity of Service for Customer Experience Platform

A Contract Award Notice
by CROWN COMMERCIAL SERVICE

Source
Contracts Finder
Type
Contract (Services)
Duration
1 year
Value
£50K
Sector
TECHNOLOGY
Published
14 Nov 2022
Delivery
03 Oct 2022 to 02 Oct 2023
Deadline
27 Sep 2022 23:00

Concepts

Location

Geochart for 1 buyers and 1 suppliers

1 buyer

1 supplier

Description

A SaaS Customer Experience platform to measure and research customer satisfaction for the services we operate. This includes capabilities to collaboratively build and host surveys with an extensive range of question types, conduct digital user exper

Award Detail

1 Qualtrics LLC (None)
  • Value: £50,000

CPV Codes

  • 48517000 - IT software package
  • 79311300 - Survey analysis services
  • 79342311 - Customer satisfaction survey

Indicators

  • Contract is suitable for SMEs.

Other Information

Cabinet Office Letter of Appointment-Contract Term Signed REDACTED.pdf CCZZ22A20 - Award Letter Signed REDACTED.pdf

Reference

Domains