Provision of Repairs & Maintenance, Resilience, PPM , Response and Out-of-Hours Service

Concepts

• repair and maintenance
• grenfell housing service
• out-of-hours service
• responsive repairs service
• own in-house repairs service
• emergency out-of-hours service programme
• planned preventative maintenance
• provision of repairs & maintenance
• handyperson service run
• grenfell housing services

Location

Majority of the properties are within the borough of Kensington & Chelsea, with others being in neighbouring boroughs of Westminster, Brent, Hammersmith & Fulham and Richmond

Description

Grenfell Housing service is seeking tenders to appoint the services of suitably qualified and experienced main contractor to provide a supplemental Programmed, Planned and Responsive repairs service. Tenderers shall be deemed to have submitted their rates with a full understanding of the nature of the scope and volume of work. The Council will award the Contract(s) commencing 1 April 2023 with a contract end date of 31 March 2025. The Council reserves the right to offer an extension of the Contract for a further 12 months, subject to satisfactory performance. The Council has its own in-house repairs service that undertakes a proportion of this work; however, demand sometimes outweighs this capacity, thus a main contractor is required to ensure the Council can fulfil its repair obligations.

Total Quantity or Scope

Grenfell Housing Service requires a main contractor to undertake a planned preventative maintenance, resilience, response, and emergency out-of-hours service programme to cover 160 properties occupied by Grenfell survivors and bereaved. The service supplements a new and developing “in-house” repairs and handyperson service run out of Lancaster West and the overall service is managed by Grenfell Housing Services (GHS). Ideally, we are looking to appoint a single main contractor with a robust/ agile supply chain to deliver the scope of this service which includes: • A responsive repair and maintenance service to Grenfell survivors and bereaved. • A “resilience” service to provide backup to a borough “in-house” repairs service. • An out-of-hours service to residents to deal with emergency jobs, for example, leaks, and heating outages outside of normal working hours. • To provide flexibility outside of 9-5, Monday to Friday on non-urgent jobs for residents who work or have other commitments. • To provide a building maintenance service to freehold, Council acquired blocks. • To provide Fire safety checks and ensure compliance in relation to gas and electrical safety as well as other programmed compliance tasks in properties acquired by the Council. The geographical coverage of the service is relatively compressed, with the majority of the properties being within the borough of Kensington & Chelsea, with others being in neighbouring boroughs of Westminster, Brent, Hammersmith & Fulham and Richmond.

Renewal Options

subject to satisfactory performance

CPV Codes

• 50000000 - Repair and maintenance services
• 50700000 - Repair and maintenance services of building installations

Indicators

• This is a one-off contract (no recurrence)
• Renewals are available.

Other Information

** PREVIEW NOTICE, please check Find a Tender for full details. **